Tutoring Staff

JSU Navigate is used by the Student Success Center, tutors, and students to help streamline the process of appointment setting and tracking academic efforts intended to help students progress toward course completion.

Key Features for Tutors

Tutors Scheduled Appointments

Tutors are able to view their upcoming appointments within the platform via the Calendar or the Tutor Dashboard.

Students can schedule their own appointments using the Navigate Student App.

View Scheduled Appointments Quick Guide

Tutor Dashboard Quick Guide

Tutors Communication

Tutors can communicate with their students via text or email through the platform.

Quick Guide

Tutor Summary Reports

Tutor Reports allow support staff to monitor tutoring sessions and provide further guidance for students who receive tutoring. Tutor Reports are mandatory for all scheduled appointments and must be completed by the tutor before they clock out for the day.

Summary Reports Quick Guide

No Show Quick Guide

Tutor Appointment Cancellations

Student Success Center Tutors must submit a Tutor Absence Form to request approval from the Tutor Coordinator. Your absence will not be approved until the form has been submitted and a confirmation response has been sent back from a full-time SSC staff member. If you have any questions or concerns about this process please contact Candi Momon, Tutor Coordinator, at cburtonmomon@jsu.edu or at 256-782-8306.

All other JSU Tutors must contact their department to learn the department's cancellation policies and procedures.

Experiencing any problems?

Please submit a Support Ticket using the button labeled "Navigate Support Ticket"