Academic Support

Academic Honesty Policy: In a university community, true knowledge can be gained only through honest means. A Scholar’s Code can be found in both the Undergraduate and Graduate Catalogs and the Student Handbook. Students who violate the Scholar’s Code will be subject to disciplinary actions which could range from a zero on an assignment to failure of the course; repeated offenses can result in dismissal from the university. Records of academic dishonesty are kept in the Office of Community Standards and Student Ethics. To learn more visit Scholar's Code webpage.

What is Tutor.com?

Tutor.com provides live tutoring from real tutors 24/7. At Tutor.com, you can schedule a tutoring session in advance or seek assistance at any time.

To access Tutor.com, log in to Canvas and enter one of your courses. In the course navigation menu, click on "Tutor.com 24/7 Online Tutoring."

Log in to Canvas. 

Student Success Center: The Student Success Center provides an integrated network of support and meets students where they are while empowering and supporting lifelong learning. The Student Success Center is located on the Ground (Basement) Floor, 1st Floor, and 2nd floor of the Houston Cole Library and serves as your one-stop shop for student supports and services. Services include tutoring, supplemental instruction, academic and career support, success coaching, reasonable accommodations, leadership development, and peer mentoring through our Academic Support and Success, Academic and Career Advising, Learning Services and Analytics, First and Second Year Experiences, Disability Resources, and Student Athlete Development offices. To learn more about these services and supports and how to access them, visit the Student Success Center website.

Offices in the Student Success Center:

Campus Resources for Writing: The Writing Center offers several free in-person and online services including writing and digital writing consultations, virtual presentation audiences, ESL conversation partners, and special-topics workshops for all JSU faculty, staff, and students. A team of undergraduate and graduate consultants are trained to assist with academic, personal, and professional writing. Appointments can be scheduled through the Navigate app. For more information, visit the Writing Center website.

Disabilities Resources: Jacksonville State University is committed to creating an inclusive learning environment that meets the needs of its diverse student body. If you are currently experiencing or anticipate that you will have any barriers to learning in this course, please feel welcome to discuss your concerns with me. It is my goal to create a learning experience that is as accessible as possible. If you have a disability, or think you may have a disability, that may have some impact on your work in this course and for which you may require academic adjustments or accommodations, please work with a staff member in Disability Resources so that accommodations can be considered. Students that receive accommodation letters, or Individualized Post-Secondary Plans (IPPs) should meet with me to discuss the provisions of your accommodations as early in the semester as possible. You can find more information about the Office of Disability Resources on the web or by visiting the Student Success Center on the 2nd Floor of the Houston Cole Library. You may also call (256) 782-8380 or email at disabilityresources@jsu.edu . All discussions will remain confidential.

Counseling Resources: As a college student, there may be times when personal stressors interfere with academic performance and/or negatively impact daily life. If you or someone you know is experiencing mental health challenges, please contact Counseling Services at 256.782.5475 for more information or to request an appointment. Students may also stop by the Counseling Center at 147 Trustee Circle (located between Sparkman and Mason Halls) to request services. Additionally, the office offers self-help resources to explore ways students can independently support their mental health. In the event of a crisis after hours, please contact the University Police Department at 256.782.5050 to be connected with the on-call counselor. The National Suicide Prevention hotline (988) is another resource and is available 24 hours a day. You may also reach out to Crisis Text by texting 741 741 where you will be connected to a trained responder.

Military Connected Student Statement: The Office of Military & Post-Traditional Student Services serves all active duty, guard, reserve, veteran, and dependent students at JSU. If you have any questions, please contact (256) 782-8838, veterans@jsu.edu, or at the physical location in the basement of Daugette Hall. If you are a student currently serving in the military (Active Duty, Guard, or Reserves) with the potential of being called to military service or training during the course of the semester, you are encouraged to contact your course instructor no later than the first week of class to discuss the class attendance policy. The instructor may make accommodations for this absence or suggest that you take the course at another time.

RMC/JSU Student Health Center: The RMC/JSU Health Center at Jacksonville State University is located at 1701 Pelham Rd South. It is a primary healthcare facility operated via a joint partnership with Northeast Alabama Regional Medical Center (RMC). With no co-pay, they provide outpatient medical services as well as promote preventive health measures to currently enrolled students, faculty, and staff. Appointments are recommended and walk-ins are welcome as long as schedule permits. If you should have an urgent need during hours when the Health Center is closed, you should dial 911 or contact University Police Department. (UPD) at (256) 782-5050. Visit the RMC/JSU Health Center Website.

Title IX Statement: Jacksonville State University does not discriminate on the basis of sex in the educational programs or activities that it operates. JSU is required, by Title IX of the Education Amendments of 1972 and the Department of Education regulations to implement Title IX, not to discriminate in such a manner. This requirement to not discriminate in educational programs and activities extends to employment by the university and to admission thereto. This may include sexual harassment, sexual misconduct, domestic violence, dating violence, stalking and other conduct that is addressed in our "Sex-Based Harassment and Misconduct Policy." Anyone with knowledge of this type of conduct is asked to immediately report such incidents to the University Police Department at (256) 782-5050 or the Title IX Coordinator at 256.782.5769 or titleix@jsu.edu. If an individual wishes to keep the information confidential, they should speak with a counselor at the Counseling Services office at (256) 782-5475 or a medical provider at JSU's Health Center (256) 782-5310. For more information about Title IX or to report a concern, please visit the JSU Title IX webpage. 

JAX State students will need a laptop that runs either Windows or Macintosh operating systems. Students are encouraged to bring laptops to classes and learning spaces on campus to access virtual labs and other computing resources available online. This laptop requirement ensures you will have adequate and timely access to the electronic resources necessary to be a successful JAX State Gamecock. Chromebooks, tablets, and smartphones cannot access all the electronic educational material and resources used at JAX State and are therefore not suitable devices.

Please note that certain majors have specific laptop requirements.

Student information is treated securely and privacy protected by the use of security protocols when transmitting data. Privacy issues are addressed in the Jacksonville State University Undergraduate Catalog, in the Privacy Rights of Students section., the Graduate Studies Bulletininks to an external site., in the Privacy Rights of Students section, and on the FERPA Information. page.

Additional security-related information can be found in the JSU IT & Security Policies