GEM Information

Login to Gem

Reset GEM Password

Step 1: Login to GEM

• GEM URL: http://outlook.office365.com/ 
• Username: example@stu.jsu.edu
• Initial Password: your 6 digit birth date (mmddyy) and last 4 digits of your JSU ID*
  Example: If your birthday is 02/17/1992 and student number is 142547876, your temporary password would be 0217927876

To find your JSU ID: In MyJSU, click "View Student Profile" within the Student Links Section

Step 2: Create a new password

• Enter initial password from Step 1 (Office 365 will refer to this as "old" password)
• Create new password and confirm
• Submit the password change
• NOTE: Office 365 requires strong password - make sure to remember your new password

Step 3: Setup mobile devices (optional)

• iPhones & iPads - Follow steps in section entitled "Work or school email accounts that use Office 365"
• Android Devices - Follow steps in section entitled "Set up work or school email accounts that use Office 365"
• Windows Phone - Follow steps in section entitled "Set up an Office 365 for business or other Exchange-based email account"

Step 4: You're done!