Online Learning at Jacksonville State University is defined as instruction which has zero face-face sessions. All activities are delivered via electronic (online) format. An online course is web-based where interactions with student and the instructor is often through discussion boards, email and other various digital tools. The course materials and activities are delivered using the Learning Management System (LMS) Blackboard. Exams and other assessments may be completed online while some professors may require students to take proctored exams at approved testing centers. Online learning provides students with freedom and flexibility, but it also requires students to be self-motivating. Some courses are focused and self-paced while others are more interactive with other course participants. Each course has a syllabus and schedule where professors clarify course requirements such as course topics, dates for exams and quizzes, assignments and other activities.
Are you ready for an online course? Orientation Coming Soon!
Blackboard and Educational Technology - Online@JSU: Monday through Friday from 8:00 a.m. to 4:30 p.m. Central Time; email@example.com or (256) 782-8172, or try the Instant Help Desk (powered by Blackboard IM).
Blackboard 24/7 Support - For live chat, phone and ticket-based assistance. Tier 1 end-user support provided by Blackboard in cooperation with JSU. Blackboard 24/7 Support Center
Blackboard Learn Self-Help - Direct links to Blackboard's extensive collection of both text-based and media-rich tutorial content. Blackboard Learn Self-Help Content
eMail, MyJSU, etc.- Information Technology or (256) 782-5201
You will use the Learning Management System Blackboard for your JSU online course(s). From the Blackboard login page and within Blackboard, there are many resources and much information to help you learn to use Blackboard for your courses.
Login at- https://jsu.blackboard.com
User Name- Prefix of your assigned JSU email address.
Password- Four digit birth month and day plus last 4 digits of JSU ID number.
To find your JSU email address (GEM), contact Information Technology Help Desk at (256) 782-5201
For Blackboard login assistance, contact firstname.lastname@example.org or (256) 782-8172.
eMail (GEM)- Login at https://outlook.office.com/
JSU email is referred to as GEM. You will receive a GEM account as part of the application process. If you do not know your GEM account information, please contact the Information Technology Help Desk at (256) 782-5201.
Each student at JSU has access to Microsoft Office and many other tools. These services are part of the GEM email account. Office is available online and as a download to personal devices. OneDrive is included and offers students an excellent place to back-up and store files. For more information, see MS Office 365.
Many services such as registration, course schedule, email, and other technology may be accessed via https://my.jsu.edu/. Login with your ID (first part of email address) and your current or default password.
For the best experience within Blackboard and your courses, you need to have access to a minimum amount of technology. Blackboard requires certain browser versions, software, and applets. Additionally, your specific course may have further technology requirements. Check with your instructor for course specific needs.
Check here for a baseline of software and computer specification - System Requirements
Distance education students, if you are planning to attend any JSU sporting events, you will need a student ID card. To obtain a student ID card for this or any other purpose, please complete the Online@JSU Student ID Request Form.
If you have questions, please contact us at email@example.com.
Textbooks may be ordered online from the JSU bookstore at their online site (JSU Bookstore). Textbooks may also be ordered by phone, mail, and in person.
Textbook buyback days are scheduled for the week of finals at the end of Fall, Spring, and Summer II semesters.
Call JSU Bookstore- (256) 782-5283 or toll free at 1-800-231-5291 (ask for bookstore)
Location- Theron Montgomery Building, second floor
Tutoring services at Jacksonville State University models high-quality, effective academic skills, provide content-specific supplemental instruction, and create a connection to the institution. A tutor's goal is to help students LEARN to help themselves and to assist or guide students to the point at which they become independent learner. Tutoring is available for any JSU student for most core courses. Tutoring is FREE as long as you are a JSU student. Requests for tutoring can be made in person at ACE in person or through the GradesFirst website.
Call Academic Center for Excellence- (256) 782-8223
Request a Tutor- http://www.jsu.edu/student-success/support/tutoring
Location- Theron Montgomery Building, third floor
The Office of Academic Advising provides assistance to undergraduate students who are either undecided in their major or are not served by a college. Students with a declared major are advised within that department.
Call Academic Advising- (256) 782-8303
Contact Academic Advising- http://www.jsu.edu/academicaffairs/advisement/question-form
Location- 201 Bibb Graves Hall
In your online courses, you may be use numerous options for completing tests and assessments. Check with your instructor for testing requirements. Common requirements include:
Traditional proctoring - A student takes a paper or online exam at a specific time and place under the oversight of an in-person proctor. Students are generally responsible for finding and scheduling a live proctor. Check with your professor for details and instructions.
Online proctoring - Your professor may require you to use either of two online proctoring services. 1- Examity a student takes an online exam at a specific time under the oversight of a remote proctor. The costs for Examity vary by course. 2- Respondus Monitor, a student takes an online exam anywhere, anytime and the attempt is recorded for later review by the instructor. There is a fee of $10 per semester for use of Respondus Monitor. Payment for Respondus Monitor is made during the set-up process when starting a Respondus Monitor enabled quiz. Used in conjunction with the Respondus LockDown Browser.
Respondus LockDown Browser - A special browser for taking tests in Blackboard which locks down the student's computer environment. LockDown Browser is required when using Respondus Monitor.
The Houston Cole Library offers a number of services to the JSU community. Many library services are available online.
JSU online students also have access to the he Alabama Virtual Library which provides online access to essential library and information resources. It is primarily a group of online databases that have magazine, journal, and newspaper articles for research. Access the AVL at http://www.avl.lib.al.us/ For information on accessing the AVL from outside Alabama, see http://www.avl.lib.al.us/about/geoip.php
As a JSU Online student, you have have access to all services and events as all JSU students. In order to attend events or utilize some on-campus services, you will need a student ID. For information on receiving an ID, see Student ID Card.
Complete an application for undergraduate or graduate admissions. Once you are accepted to JSU, please review the Academic Advisement site for requirements. The academic calendar includes registration schedules, semester schedules and other information. (Distance education courses follow the same calendar as regular on-campus classes).
Call Student Financial Services- (256) 782-5268 (undergraduate) or 5348 (graduate)
email Admissions- firstname.lastname@example.org (undergraduate) or email@example.com (graduate)
Website- http://www.jsu.edu/undergraduate and http://www.jsu.edu/graduate
Location- 110 Bibb Graves Hall (undergraduate) or 320 Bibb Graves Hall (The Graduate School)
JSU career services assists students in preparing for the workplace. Services include job postings, resume critiques, and mock interviews.
Call Counseling Services- (256) 782-5482
Contact Counseling Services- http://www.jsu.edu/careerservices/question-form/index.html
Location- 207 Merrill Hall
Tuition and fees maybe different for online classes. Check the current rates at tuition, fees, etc. For more information, contact the Bursar's office.
Counseling is available for JSU students, faculty, and staff. Individuals can call to make an appointment or fill out our Request for Service form.
Call Counseling Services- (256) 782-5475
email Counseling Services- http://www.jsu.edu/ccservices/question-form/index.html
Location- 140 Daugette Hall
The mission of Disability Support Services (DSS) is to facilitate appropriate and reasonable accommodations for students with documented disabilities.
Most students receive some form of financial aid. The Office of Student Financial Services will assist you with any concerns or questions you may have about the financial aid process. See the Financial Aid FAQ Hints page for question which have been answered.
Call Student Financial Services- (256) 782-5006
email Student Financial Services- http://www.jsu.edu/finaid/question-form/index.html
Location- 107 Bibb Graves Hall
The Veterans Affairs office assists veterans and their dependents with receiving benefits under various federal and state programs. This office ensures that proper paperwork is completed, certified, and filed with the VA so that payment dispersal can begin.
You may register online through the MyJSU portal system. Go to the Registration Information page for the most recent information regarding online registration.
Call Student Life- (256) 782-5491
email Student Life- http://www.jsu.edu/studentlife/question-form/index.html
Location- 402 Theron Montgomery Building
You may register through the MyJSU portal system. Go to the Registration Information page for the most recent information regarding online registration.
To find online courses, go to the Interactive Class Schedule. After selecting the appropriate semester, search for online courses by choosing "Online 100% online" as the Schedule Type. Choose any other search parameters. Submit your search.