ID Cards

ID Office

All students, faculty and staff are required to have a Jax State Identification Card known as a JCard. The JCard system will be used for housing access, dining, JaxCash, Cocky Bucks, vending, bookstore and athletic event admissions. You can use your JCard as a “tap to pay” payment option, allowing for quick and easy purchases. Manage your JCard through the portal located on your MyJaxState account.

  • If you are having issues with your housing access, please contact Housing and Residence Life  at or 256-782-5122
  • For issues with your meal plan, flex dollars, JaxCash or CockyBucks, contact Dining Services at 256-782-7242.
  • For support with your online portal, email JSU IT:

The ID office will be available in Leone Cole Auditorium during all orientations sessions. You will be able to obtain your student ID card during your assigned orientation day.

We recommend submitting your photo ahead of time for your ID to be printed.

Please visit the JSU ID Card Management Portal to submit a photo for your ID. This will need to be done the day before you come to pick up your card. This will allow enough time to print the card and have it ready.

Here are some guidelines for the picture and an example featuring Cocky:


  • Must be taken against a plain, lighter color background
  • You must be centered in the picture
  • Must be high-quality (Not blurry, too light, or too dark)
  • No hats, sunglasses, or hoods unless it qualifies as a religious garment
  • You must be the only person in the picture
  • Cannot be a full body picture

Example of Approved Photo:  

Cocky photo

If you miss orientation, you can obtain your student ID at the ID office located on the 4th floor of the Theron Montgomery Building (TMB) next to the Mail Center. There, you will be able to take your photo and have your ID printed while you wait.

Follow the instructions on how to submit a photo, then call us at (256) 782-5290 to discuss mailing options.

Please contact the JSU ID office at, or call us at 256-782-5290 for info on how to get your JSU ID.

4th floor TMB alongside the mail center. The mail center staff works both mail center and ID office locations.

You can drop it in the mail to the address on the back of the card or bring to the ID office located on the 4th floor of the TMB alongside the mail center.