Student Email

Login to GEM 365

Need help accessing your GEM 365 account?

Follow the simple steps below or watch the tutorial video on how to login for the first time

Step 1: Login to GEM 365 with a web browser
  • New GEM URL = 
  • Username =
  • Initial Password = your 6 digit birth date (mmddyy) and last 4 digits of your JSU ID*
    Example: If your birthday is 02/17/1987 and student number is 142547876, your temporary password would be 0217877876
    * To find your JSU ID number: In MyJSU, click "View Student Information" within the Student Links Section
Step 2: Create a new password
  • Enter initial password from Step 1 (Office 365 will refer to this as "old" password)
  • Create new password and confirm
  • Submit the password change
  • NOTE: Office 365 requires strong password - make sure to remember your new password
Step 3: Setup mobile devices (optional)
     Follow the instructions linked below for your device
  • iPhones & iPads - Follow steps in section entitled "Work or school email accounts that use Office 365"
  • Android Devices - Follow steps in section entitled "Set up work or school email accounts that use Office 365"
  • Windows Phone - Follow steps in section entitled "Set up an Office 365 for business or other Exchange-based email account"
Step 4: You're done! You can now Login to your GEM account.

What if my GEM password isn't working or I have forgotten it?

Benefits of the GEM 365 accounts?

  • Registered students will be assigned a license to download/install a free copy of Microsoft Office Professional (up to 5 devices)
  • Students will be able to use the online versions of Microsoft Office
  • Students will have access to 50 GB of e-mail storage and 1 TB of cloud storage