Cancel Housing
Cancellation Procedures
All Jax State-enrolled students with a signed lease agreement from the Office of Housing Operations and Residence Life will be billed and held liable for the assigned space for the length of time requested.
If you are not enrolled as a Jax State student, your contract is null and void. The Pointe @ JSU is a 12-month lease agreement and students are not required to be enrolled in classes during the summer term.
First-year students who have accepted a key and are living on campus are not eligible to cancel their housing assignments.
Lease cancellation refers to ending a signed lease agreement from the Office of Housing Operations and Residence Life while maintaining Jax State enrollment status.
1. Returning residents who have reapplied for the fall semester may cancel starting April 1 and ending August 1.
2. New fall/spring lease agreements may only be canceled starting April 1 and ending August 1.
2. New Spring-only lease agreements may be canceled starting December 1 and ending January 1.
4. Summer lease agreements may only be canceled prior to the published move-in date of that summer term. This does not include The Pointe @ JSU as residents have signed a 12-month lease agreement and are not able to cancel their summer assignments. Pointe residents may submit a buyout request for approval. See Housing Lease Buyout Request below.
5. No lease agreement may be canceled after the set deadlines.
Applications may be cancelled online through the cancellation request beginning April 1.
Withdrawal refers to ending a signed lease agreement from the Office of Housing Operations and Residence Life and Jax State enrollment status. Once a student accepts a key, the following withdrawal refund policy will apply. The Office of Housing Operations and Residence Life follows the same refund schedule as the Jax State Academic Calendar. Residents are required to properly vacate their housing assignment within 24-hours of the withdrawal.
1. Ninety percent (90%) refund if withdrawal occurs prior to the close of registration.
2. Eighty percent (80%) refund if withdrawal occurs within one (1) week after the close of registration.
3. Fifty percent (50%) refund if withdrawal occurs within three (3) weeks after the close of registration.
4. No adjustment if withdrawal occurs thereafter.
1. Because first-year students are required to live on campus, they are not eligible for a buyout request.
- First-year students may not request an exemption and/or buyout for the spring semester after they have lived on campus for the fall semester of the same academic year.
- First-year students switching to all online classes and/or students who are wanting to commute for the spring semester are not eligible for an exemption/buyout after living on campus during the fall semester.
2. Buyout requests will be accepted starting November 1 until December 1. Note: The Pointe @ JSU residents may request a summer buyout from March 1 until April 1. The Pointe @ JSU will not be available as Jax State Housing after July 31, 2024.
3. No buyout requests will be accepted after the set deadline.
4. All buyout requests will be submitted to the Housing Review Board for review.
5. If the request is denied, the resident will remain financially obligated to the signed lease agreement from the Office of Housing Operations and Residence Life.
6. If the request is approved, the resident will no longer be financially obligated to the signed lease agreement from the Office of Housing Operations and Residence Life, but a $1,000 buyout fee will be added to the resident's student account.