Student Forms, Policies, and Rights
JSU has transitioned to an electronic forms software! You will need to log in to your MyJaxState account to view and submit all required documents.
Admitted Student Instructions
- Log into MyJaxState
- Under 'Student Links', click 'Financial Aid'
- Under the 'Home' tab, your unsatisfied requirements will appear.
- Click any of the requirements for more information.
- If prompted to confirm your information, provide your student information exactly as it appears on your FAFSA.
- Click on each form and follow the provided instructions for electronic submission.
If a student does not wish to submit the required forms electronically, paper forms are available in the Financial Aid Office during business hours.
*cannot be submitted electronically
Student and Parent Rights and Responsibilities
- Begin attendance in all classes in which you enroll.
- Reapply for financial aid each year by filing the Free Application for Federal Student Aid (FAFSA) and submitting all required documents to the JSU Office of Student Financial Services. *Financial Aid is not automatically renewed each year.
- Complete and submit application materials within required or preferred timeframes and check MyJaxState for financial aid requirements to ensure all required forms have been submitted.
- Provide additional documentation or information as requested by the JSU Financial Aid Office.
- Read and understand all materials sent to you from the JSU Financial Aid Office and keep copies of all forms you sign.
- Comply with the provisions of any promissory note and all other agreements you sign.
- Know and comply with the federal, state, and institutional rules governing the financial aid you receive. These rules include, but are not limited to, not being in default on any prior educational loan and not owing a refund on a federal grant due to repayment.
- Report other sources of student financial aid to the JSU Financial Aid Office.
- Use student financial aid proceeds solely for direct educational costs and related living expenses.
- Complete the class registration process each semester by the end of the official last day to register or add courses in order to ensure availability of all student financial aid funds you have been awarded. Some aid programs may be subject to cancelation or reduction if your registration process is not completed by the official last day to register or add courses.
- Know the implications that dropping a course or withdrawing from JSU will have on your student financial aid.
- Maintain Satisfactory Academic Progress (SAP).
- Keep your residing and permanent addresses current with the JSU Registrar's Office by updating them on your secure MyJaxState student portal.
- Check your university assigned email account often since some information and request are sent via email. The JSU Financial Aid Office uses your JSU email as the primary communication.
- Check MyJaxState for any active messages from the JSU Financial Aid Office.
- Pay all outstanding balance charges appearing on your JSU University bill before financial aid is disbursed for the current session. Charges may be viewed on MyJaxState, under View Account/Make Payment
- Complete direct deposit information on MyJaxState or check your JSU campus mailbox for any financial aid refunds. Refunds are processed and distributed by the JSU Office of Student Accounts.
- Know the correct procedures for applying for student financial aid, your cost of attendance, and the types of aid available
- Know how financial need is determined, what the criteria are for awarding financial aid, how satisfactory academic progress is determined, and what you have to do to continue receiving aid.
- Know the type and amount of assistance you will receive, how much of your financial need has been met, and how and when you will receive your financial aid funds.
- Know that loan information, enrollment, and program information is reported to the National Student Loan Data System (NSLDS), Common Origination and Disbursement (COD) System, and other government systems and will be accessible by guaranty agencies, lenders and institutions determined to be authorized users of the data system in compliance with Federal Student Aid Regulations.
- Know that JSU may use third party entities such as The National Clearinghouse, Touchnet, NextGen Dynamic Forms, etc. in the administration of Title IV Aid. A student may request more information at the JSU Financial Aid Office.
- View the contents of your student financial aid file, in accordance with the Family Education Rights and Privacy Act (FERPA)
- Know the conditions of any loan you accept.
- Know the terms, conditions, and pay rate for any student job you accept.
- Know the process to appeal SAP Suspension.
- Know the contact information for the JSU Financial Aid Office, Office of Inspector General, Office of the Ombudsman, and the complaint process at JSU.
- Notify the JSU Financial Aid Office Office of any of the following:
- Outside resources, such as scholarships ,graduate assistantships, etc.- all of which must be counted as financial assistance and could possibly reduce/eliminate an existing federal award
- Changes in your enrollment status, residency, academic program or classification
- Changes in your financial situation since filing the FAFSA
- If you have defaulted, filed bankruptcy or filed for disability discharge on a federal student loan or you are in the process of filing bankruptcy on an educational loan
- If you have been awarded or received federal or state financial aid at another institution besides JSU.
Federal Direct Loan Rights and Responsibilities
- Written information on loan obligations and information on rights and responsibilities as a borrower
- A grace period and an explanation of what this means
- A disclosure statement, received before beginning loan repayment, that includes information about interest rates, fees, the balance you owe, and the number of payments
- Deferment of repayment for certain defined periods, if you qualify and if you request it
- Forbearance, if you qualify and if you request it
- Prepayment of your loan in whole or in part any time without an early-repayment penalty
- A copy of your promissory note either before or at the time your loan is disbursed
- Documentation that your loan is paid in full
- To know that federal loans will be submitted to the National Student Loan data System (NSLDS) and will be accessible by guaranty agencies, lenders and institutions determined to be authorized users of the data system.
- Completing exit counseling before you leave school or drop below half-time enrollment
- Repaying your loan even if you do not complete your academic program (under certain circumstances), you are dissatisfied with the education you received, or you are unable to find employment after you graduate
- Notifying JSU and the Direct Loan Servicing Center if you move/change your address or change your name
- Making monthly payments on your loan after your grace period ends, unless you have a deferment or a forbearance
- Notifying the Direct Loan Servicing Center of anything that might alter your eligibility for an existing deferment or forbearance
- Understanding that you have a loan from the federal government that must be repaid.