DAV VA Claims Assistance Services

A Disabled American Veterans (DAV) VA Claims Chapter Service Officer (CSO) is available at the Victory Center every Tuesday from 9:00 AM to 3:00 PM to provide free, professional assistance to veterans, dependents, and survivors navigating the VA claims process. DAV CSOs are trained representatives who work to ensure individuals receive accurate guidance and support when applying for and managing VA benefits. Appointments are suggested to ensure timely service.

Services include:

• ID.me or Login.gov: Creation for login to allow access to federal/state government sites and services such as My HealtheVet
• Initial Claims Assistance: Help with preparing and filing service-connected disability compensation claims
• Supplemental Claims: Representation and guidance for veterans with supplemental claims information.
• Documentation Preparation: Assistance gathering Service Medical Records (SMRs), private medical records, and supporting statements
• Benefits Education: Clear explanation of VA benefits and eligibility
• Claims Guidance: Help navigating the VA claims process and tracking claim status
• Individual Consultations: Personalized support to answer questions and identify available resources

This service is provided at no cost and is intended to help ensure veterans and their families have access to the benefits and support they have earned.