Student Handbook (PDF format)

Campus Services

Academic Center for Excellence (ACE)
Telephone: (256) 782-8223
3rd Floor, Theron Montgomery Building
E-Mail: apoe@jsu.edu

ACE enhances student academic success and persistence from entrance through graduation. ACE develops student academic skills; student adjustment to college; student/faculty/staff appreciation of cultural diversity; faculty/staff pedagogical and student-centered skills; and intrusive academic advisement.

Career Services
107 Merrill Hall
Telephone: (256) 782-5482
E-mail: cpsfair@jsu.edu

Career Services provides cooperative education to undergraduate and graduate students as well as employment assistance to graduating seniors and alumni. These services consist of employability skills workshops, on-campus interviews, job listings at https://jsu-csm.symplicity.com, career fairs, referrals, corporate information, and individual counseling concerning job search strategies.

Counseling Services
140 Daugette Hall
Telephone: (256) 782-5475
E-mail: ccs@jsu.edu

Counseling Services offers personal counseling for JSU students. Personal counseling is conducted in a private setting under the strictest confidence. Counselors are available on an individual or group basis. Counseling Services is the registration site for CLEP, ACT, C-BASE, MAT, and other test. Counseling Services coordinates and advises the Peer Educators student group.

Disability Support Services
139 Daugette Hall
Telephone: (256) 782-8380
E-mail: dss@jsu.edu

Disability Support Services (DSS) provides academic support services to all qualifying individuals as delineated by Section 504/ADA. After acceptance for admission to JSU, students may request services from DSS. It is the student's responsibility to self-disclose and provide appropriate documentation to DSS. DSS works with faculty and staff to facilitate the student's integration into the academic community.

Learning Services
Houston Cole Library, Ground Floor
Telephone: (256) 782-5570
E-mail: cpeppers@jsu.edu

Learning Services supports academic achievement through the Department of Learning Skills, practice on basic and advanced skills, and ExSEL (Experiencing Success in Education and Life), a summer bridge between high school and college. Students enrolled in LS courses develop their writing, quantifying, studying, reading and critical thinking skills through individualized learning assistance. LS also assists students in passing the English Competency Exam.

Tutoring Services
3rd Floor Theron Montgomery Building
Telephone: (256) 782-5343
E-mail: apoe@jsu.edu

Tutoring Services provide an extra boost to JSU students who feel they will have academic difficulty in general education courses. Peer tutors work with students in individual tutoring sessions or small study groups. Application to receive tutorial assistance begins the first day of class during each semester and is accepted throughout the semester. Tutorial services are free to all JSU students.

Office of Admissions
110 Bibb Graves
Telephone: 256/782-5363
E-mail: green@jsu.edu

The office is responsible for all undergraduate admission processing. This includes collection of application and fees, high school and college transcripts, ACT or SAT scores, and TOEFL or IELTS scores for international students.

The office is responsible for all undergraduate student recruiting including participation in high school college day programs and community college fairs. The office is responsible for processing all outgoing correspondence and literature to prospective students. The office coordinates the campus Preview Days, Early Bird Registration Days, and assists with on-campus recruiting events. Admission Counselors are available to meet with prospective students and their families.

Bookstore
2nd Floor, Theron Montgomery Building
Telephone: 782-5283
E-mail: jsubookstore@yahoo.com

Students may purchase new and used textbooks at the bookstore. School supplies and JSU memorabilia/clothing are also available. Textbook information and online ordering is available at http://jsu.bncollege.com

Hours of operation are:
Monday, Tuesday……………...…7:15 a.m. - 4:30 p.m.
Wednesday, Thursday................7:15 a.m. - 6:00 p.m.
Friday:……………………………..7:15 a.m. - 4:30 p.m.

Bursar's Office
245 Bibb Graves Hall
Telephone: 782-5458
E-mail: bursar@jsu.edu

Students may pay tuition, room and board, and other fees at the Bursar's Office cashier window, 2nd floor of Bibb Graves Hall, via the web at http://my.jsu.edu, by credit card (MasterCard, Visa, or Discover), or by mail with a check or money order.

STUDENTS ARE RESPONSIBLE FOR FAMILIARIZING THEMSELVES WITH ALL THE FINANCIAL POLICIES OUTLINED IN THE JSU CATALOGUE.

It is the student's responsibility to pay all charges by the published due date. If not paid by the due date, the student's classes will be canceled. Tuition, housing, and other charges may be viewed at http://my.jsu.edu.

A POSTMARK IS NOT ACCEPTABLE FOR MEETING YOUR PAYMENT DEADLINE. Your complete payment must be in the Bursar's Office no later than the published due date.

Human Resources
329 Bibb Graves Hall
Telephone: 782-5007
E-mail: martin@jsu.edu

All students who have campus jobs and are paid by Work-Study or University Aid must go to Human Resources, Bibb Graves, Room 329 before the beginning of the semester to complete their employment paperwork. The student must present his/her social security card and driver's license, complete state and federal withholding forms, an employee eligibility verification (I-9) and a new hire form. The student must also complete a direct deposit form or provide a voided check to set up their direct deposit. Direct deposit is required for student payroll.

Computer Labs
239 Self Hall
Telephone: 782-5381
E-mail: acns@jsu.edu

All students who have a valid ID card may use the computers available in the computer labs in Self Hall, Merrill Hall, Martin Hall, and Houston Cole Library. Lab hours for the Fall and Spring Semesters are:

Self Hall - Rooms 240 and 241
Monday-Thursday....................7:30 a.m. - 10:00 p.m.
Friday.................................... 7:30 a.m. - 4:30 p.m.
Sunday.................................. 1:30 p.m. - 10:00 p.m.

Merrill Hall - Rooms 103, 106, 115, and 200
Monday-Thursday.................... 8:00 a.m. - 9:30 p.m.
Friday..................................... 8:00 a.m. - 4:00 p.m.

Houston Cole Library - 10th Floor
Hours are same as the library

During summer semesters, Self Hall and Merrill Hall close at 7:30 p.m. Monday through Thursday, 4:30 p.m. on Friday, and are not open on weekends.

Dining Services
Sodexho Campus Services
Jack Hopper Dining Hall
Telephone: 782-7242
E-mail: swilliam@jsu.edu

The Dining Services offers a wide range of meal plans that will provide you with home cooked entrees, vegetables, salads, desserts, and various ethnic cuisines. There are several locations to dine on campus including Jack Hopper Dining Hall and the Food Court located in the Theron Montgomery Building (TMB). For more details and complete information on meal plans, go to http://dining.jsu.edu/.

Drop/Add Procedures
Dean's Office: College of your Major
Internet: http://my.jsu.edu

The term "drop" refers to dropping part (but not all) of the classes for the term, while the term "withdraw" refers to withdrawing from all classes for the term. Students who wish to drop or add classes may do so during the first week of class through MyJSU.

Students may drop classes only through a specific date (see academic calendar). Course drops after a specific date may only be processed at the Registrar's Office and must have a passing statement and full signature of the faculty member indicating that the student is passing the course. Signed drop cards must be processed within three (3) working days of the date that the signature was obtained, or the dropped signature becomes invalid. There is no tuition refund for course(s) dropped during the fall and spring semesters.

Financial Aid
Vickie Adams, Director
107 Bibb Graves Hall
Telephone: 782-5006
E-mail: finaid@jsu.edu

The Financial Aid Office provides assistance to students who are unable to pay their total educational expenses. A number of programs, including grants, loans, campus jobs, and scholarships are available each year to students who are eligible. Since most of these programs are based on need, interested students should fill out the Free Application for Federal Student Aid (FAFSA). These forms are available in January. Priority deadline is March 15 for all required forms to be submitted to the Financial Aid Office. A complete listing of all scholarships and information is available in the Financial Aid Office.

Grade Appeal
The grade appeals process begins with a meeting between the student and the course instructor, and cannot proceed to any further stage unless this requirement is met. The formal process for appealing grades for each college is available in the Dean's Office.

Houston Cole Library
John-Bauer Graham, Dean of Library Services
8th Floor, Houston Cole Library
Telephone: 782-5255
E-mail: jgraham@jsu.edu

The Houston Cole Library provides bibliographic services and resources to support the scholarly informational needs of the University community. The collection of more than 700,000 volumes, more than 12,000 full-text periodicals on line or hard copy, and more than a million microfilms and audiovisual materials is selected to support the University curriculum. The library is open 87 hours per week on the following schedule :

Monday -Thursday ..........7:30 a.m. - 11:00 p.m.
Friday ............................7:30 a.m. - 4:30 p.m.
Saturday ........................9:00 a.m. - 5:00 p.m.
Sunday ..........................3:00 p.m. - 11:00 p.m.

Library services include the reserve reading desk in the lobby where assigned readings and online electronic reserves are placed by faculty, the tenth floor computer lab, the five-cent photocopy machines on all subject floors, a computerized catalog, automated periodical indexes, audiovisual services, and reference assistance. Books may be checked out for two weeks at the lobby circulation desk. Librarians are available to help in the use of the library.

Identification Card
2nd Floor, Theron Montgomery Bldg.
Telephone: 782-5552
E-mail: dphillip@jsu.edu

JSU ID cards are made in the office adjacent to Food Court in TMB. Hours are 8:00 a.m.-4:00 p.m. Monday -Thursday and 8:00 a.m.-2:00 p.m. on Friday. Closed Saturday and Sunday. The office also closes 12:00 noon-1:00 p.m. for lunch Monday-Friday. Anyone wishing to acquire a JSU ID card must be currently enrolled at the university and present proof of identification before the card can be issued.

International Programs and Services
John J. Ketterer, Director
Debbie Russell, Coordinator
Telephone: 782-5674
E-mail: jkettere@jsu.edu

International Programs and Services provide support for international students studying at JSU, for study abroad programs, and for faculty exchange programs with universities in other countries. International students are provided with information and assistance in such areas as banking, travel, and visa requirements as well as in matters of student life on campus. A major goal is to help international students fully participate in the life of the University and community so they can receive the maximum benefit form their experience in the U.S.

Mail Center
Robin Smyre, Manager
4th Floor, Theron Montgomery Building
Telephone: 782-5290
E-mail: jsumail@jsu.edu

Each student enrolled at JSU may obtain a campus post office box. All correspondence from the University, including financial aid checks, mid-term grades, DARS reports, will be sent to the post office box, unless the student elects the local mailing option. By paying a $10 non-refundable fee per semester students may have all correspondence sent to their off-campus mailing address. Stamp vending machines are also located outside the Mail Center.

The Mail Center is open from 8 a.m. - 4:30 p.m., Monday through Friday. Mail is delivered Monday through Friday. No Saturday delivery is offered.

Orientation
Terry Casey
402 Theron Montgomery Building
Telephone: 256/782-5491
E-mail: studentlife@jsu.edu

Orientation assists new students and families in their transition to JSU and exposes them to educational and social opportunities available. This service identifies and trains advisors to assist students entering JSU and during their first year on campus.

Print Shop
Chuck Torruella, Manager
1st Floor, Theron Montgomery Building
Telephone: 782-5323
E-mail: printshop@jsu.edu

The Print Shop meets the printing needs of JSU students, including making copies of resumes and class projects at a reduced price. Additional services provided include: cutting and trimming, photocopying, folding, collating, stapling, hole punching, color copies, spiral binding, padding, and all types of layout work.

Registrar's Office
Kelly Osterbind, Registrar
113 Bibb Graves Hall
Telephone: 782-5400
E-mail: info@jsu.edu

The office publishes the University Catalogue and the class schedule book. Students desiring to change their name or address, withdraw from the University, or obtain a copy of their JSU college transcript may contact this office. There is a $5 per copy transcript fee.

Computer generated enrollment certification letters are generated by this office at no cost. Enrollment certification letters may be helpful for outside agencies such as insurance companies and others who need official confirmation of college enrollment.

The printing of official class rosters, as well as final and midterm grades, is handled by this office. Midterm grades for fall and spring semesters are sent to the campus post office box and will reflect only the grades below satisfactory (D and F). Final grades are mailed to the student's official mailing address at the end of each term. Students wishing to obtain their grades through the Internet may do so provided the student has his/her personal identification number (PIN/secret code). If you do not remember your PIN/secret code, you must come to the Registrar's Office and present a picture ID to obtain that information.

Recreational Sports
Mark Jones, Director
Stephenson Hall
Telephone: 782-5072
E-mail: rec-sports@jsu.edu

Stephenson Hall offers numerous recreational activities at no cost to faculty and students with a valid ID card. The facilities include racquetball courts, pool tables, table tennis, volleyball, badminton, game and card rooms, basketball, weight rooms, cardiovascular room, and steam rooms. The Gamecock Center may be reserved for group functions and meetings. Additional meeting rooms and classrooms are also available. Hours of operation during the Fall and Spring semesters are :

Monday - Thursday................6:00 a.m. - 9:45 p.m.
Friday...................................6:00 a.m. - 5:45 p.m.
Saturday.............................11:00 a.m. - 4:45 p.m.
Sunday.................................4:00 p.m. - 8:45 p.m.

Pete Mathews Coliseum has an olympic size swimming pool, a free-weight exercise room, and an indoor walking track. The Coliseum is open Monday through Friday from 3 p.m. - 5:45 p.m. The Coliseum is closed on weekends and may also be closed for special events such as concerts and basketball games.

Student Life
Terry Casey, Director
4th Floor, Theron Montgomery Building
Telephone: 782-5491
E-mail: studentlife@jsu.edu

The Office of Student Life advises the Student Government Association (SGA), Freshman Forum, Miss Jacksonville State University Pageant, fraternities and sororities, and clubs and organizations. Opportunities for involvement are offered to enhance the educational experience of students through development of, exposure to, and participation in social, cultural, intellectual, and governmental activities. The office coordinates such events as Homecoming, and leadership development programs.

Student Government Association
Terry Casey, Advisor
Director of Student Life
4th Floor, Theron Montgomery Building
Telephone: 782-5491
E-mail: studentlife@jsu.edu

The Student Government Association is designed to promote the welfare of the student community by providing an avenue for student expression, social activities, and student services. All students are members of the SGA. Opportunities for involvement are available through the Senate and numerous committees. The University considers the SGA a vehicle of learning and education.

Student Health Center
Amanda S. Bonds, Director
Williams Student Health Center
Telephone: 782-5309
E-mail: asbonds@jsu.edu

Located between Sparkman Hall and Mason Hall, the Student Health Center offers outpatient medical services for short-term illnesses, emergency first aid, health counseling and education to currently enrolled students who have a valid ID card. Patients are seen by appointment, with the exception of emergencies. There is no charge for consultation with the nurses or the physicians; however, there are minimal charges for lab tests and medications that are charged to the student's account. The Student Health Center does not accept cash payment from students.

The Student Health Center is open Monday through Friday, 8:00 a.m. - 4:30 p.m. A physician is available to see patients Mondays and Wednesdays, 1:30 - 5:30 p.m. and Fridays, 8:00 a.m. - 12:00 noon during the Fall and Spring Semesters. During May Term, Summer I and Summer II, the physician is available on Mondays and Fridays, and Wednesdays, 1:00-3:00 p.m. A gynecologist is available Fall and Spring Semesters on Tuesdays, 12:30 - 4:30 p.m.

* Excuses - The Student Health Center does not routinely provide class absence excuses. Documentation of Health Center visits is provided by an attendance slip given to each student upon request.

Telecommunications Center
Vinson Houston, Manager
Mary MacArgel, Coordinator
117 Bibb Graves Hall
Telephone: 782-8001
E-mail: macargel@jsu.edu

Local telephone service is provided without additional cost to all JSU resident students. 100 minutes of domestic long distance, voice mail and caller I.D. are provided as a part of the housing package.

University Housing and Residence Life
Kevin Hoult, Director
113 Bibb Graves Hall
Telephone: 782-5122
E-mail: jsuhousing@jsu.edu

The Department of University Housing and Residence Life provides a variety of living options. We have traditional residence halls, apartments, and designated family housing that enhance a community environment. Our goal is to provide clean, secure, and well-maintained facilities that promote academic success. We also offer a variety of physical, personal, occupational, intellectual, and social/cultural programs to encourage growth and development outside the classroom.

University Police Department
Terry Schneider, Director of Public Safety
Salls Hall
Telephone: 782-5050
Emergency: 782-6000
E-mail: upd@jsu.edu

The JSU Police Department exists to protect JSU students, faculty, staff, and buildings, enforce the parking and traffic system, prevent campus crime, and serve the University community. Full-time police officers are on duty 24 hours a day. All students and faculty must register their vehicles online at http://police.jsu.edu.

Withdrawal Procedures
Registrar's Office
113 Bibb Graves Hall
Telephone: 782-5400
E-mail: withdrawal@jsu.edu

Students no longer wishing to attend classes in the current term must officially withdraw from the University in the Registrar's Office. If an official withdrawal is not processed, a failure grade is assigned to each course in which the student is currently registered. Refunds are given based on specific dates listed in the Class Schedule Book.