Refund Policy

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You must be enrolled in Electronic Direct Deposit (EDD) no later than the Last Day To Register/Due Date that is published each semester in order to receive your refund electronically.

Refund Policy Refund for Dropping* a Course

  1. One hundred percent (100%) if drop occurs by the last day to register.

  2. No adjustment if drop occurs thereafter and you are still currently enrolled in any other classes.

* DROP refers to the dropping of part but not all of the course works in a term. WITHDRAW means to end enrollment in all classes at JSU in Fall and Spring terms.

Refund for Withdrawals for Fall and Spring Semesters -

A. One hundred (100%) if withdrawal occurs by the last day to register.

B. On or after the last day to register, tuition will be refunded as follows:

  1. Eighty percent (80%) if withdrawal occurs within one (1) week after the close of registration.
  2. Fifty percent (50%) if withdrawal occurs within three (3) weeks after the close of registration.
  3. NO adjustment if withdrawal occurs thereafter.

Refund for Withdrawals for Summer Semesters -

A. One hundred (100%) if withdrawal occurs by the last day to register.

B. On or after the last day to register, tuition will be refunded as follows:

  1. Eighty percent (80%) if withdrawal occurs within one (1) day after the close of registration.
  2. Fifty percent (50%) if withdrawal occurs within two (2) days after the close of registration.
  3. NO adjustment if withdrawal occurs thereafter.

All remaining charges are due and payable upon withdrawal or dropping of a course.

IF YOU WITHDRAW -
Any student who has registered and paid but does not wish to attend must notify the Registrar's office in person or in writing (certified mail suggested) by the last day to register for the semester in order to receive a full refund of tuition charged. Failure to assure this notification may result in academic and financial penalty. Please contact housing for residence hall refund policy.

Students scheduled to receive financial aid who do not plan to attend a semester for which they have registered must notify the Financial Aid Office and the Registrar's Office in writing (certified mail suggested) by the last day to register for the semester to cancel their registration and financial aid. Students who fail to notify the Financial Aid Office will be enrolled and subject to academic and financial penalty.

Current semester refund dates may be viewed on the Academic Calendar.


Process to receive refund
We now offer Electronic Direct Deposit. For timely receipt of your student account refund, you will need to sign up for Electronic Direct Deposit (EDD) through My.JSU no later than the last day to register/due date.
  1. Log on to MyJSU
  2. Click on "View Account/Make Payment"
  3. Under "Quick View" click on "Create A Refund Profile"
  4. Click on "Payment Profile" and choose from one of the following options

Option 1
If you have an Electronic Check (checking/savings) saved payment method on file you can choose this as your refund profile

  • Click on the "pencil."
  • Check the box beside "Please check here if you would like refunds to be deposited into this account."
  • Click "Save."

If there is a Green Check Mark under "Use for refunds" this account will be used for your Electronic Direct Deposit

Option 2
If you do not have an Electronic Check (checking/savings) saved payment method on file, you will need to complete all of the required information when adding your Payment Method.

  • Choose Electronic Check (checking/savings).
  • Click "Go."
  • Complete Bank Account Information.
  • You MUST check the box beside "Please check here if you would like refunds to be deposited into this account."
  • Click "Save."
  • Please read and consent to the agreement by clicking the box by "I agree."
  • Click" Continue."

If there is a Green Check Mark under "Use for refunds" this account will be used for your Electronic Direct Deposit.

NOTE
:
Only one Electronic Check (checking/savings) saved payment method, can be designated for Electronic Direct Deposit. Debit or Credit Cards cannot be used for refunds.

Parent Plus Refunds are not eligible for Electronic Direct Deposit. Checks are mailed to the parent.