Canvas Course Access

Canvas Enrollment Access

Individuals requesting special access to another instructor's course or being granted access to courses where other individuals are the primary instructor or course owner, should review JSU's Intellectual Property policy.

The Official Course Creation and Course Enrollment Process

All official course enrollments in Banner (instructors and students) are now synced with Canvas almost instantaneously. Online@JSU does not manually add them.
  • This sync is almost immediate in most cases, updating Canvas from Banner within an hour or less depending on the volume of data being processed at any given time.
  • Canvas user accounts are created automatically for all students, faculty, and staff according to official university records.
  • Canvas course shells are created automatically for every course section in Banner.
  • All instructors assigned to teach courses should be added to the course first in Banner by each department's administrative assistant. The sync process will update Canvas courses accordingly.
  • For registered students, the sync process will update Canvas courses according to official registration in Banner.

Enrollments Managed Through Other Official Processes

For certain Canvas course enrollments not managed by the Banner to Canvas sync process, administrators initiate those enrollments through official processes.  These enrollments are described below, and for these the Special Access to a Canvas Course request form should not be used.
  • All Supplemental Instructors who require Canvas course access must follow an official process through Academic Support and Success, Supplemental Instruction. This office will provide a list of verified Supplemental Instructors who have also completed FERPA training to Online@JSU. There are no exceptions to this process.
  • All Clinical Associates who require Canvas course access outside the formal course creation process must complete the hiring process with the Office of Human Resources and complete FERPA training as verified by the process provided. The appropriate clincal associates course access form is currently completed by designated staff in the School of Nursing Dean's office.
  • All Graduate Assistants who require Canvas course access must submit a GA contract through Graduate Studies:  If you have submitted a GA contract, please get in touch with HR to check your contract status. (Note: You must turn in all documents to HR and complete FERPA before Canvas access can be granted). Any questions? Please email graduate@jsu.edu and/or online@jsu.edu. 
  • All Captionists, whether contracted or employed by JSU, who require Canvas course access must meet all requirements including FERPA certification.  The appropriate captionist course access form link is available through Disability Resources.

All Other Enrollments

  • If you feel your request does not meet the above scenarios and wish for it to be evaluated, submit a request using the Request Special Access to a Canvas Course form.
  • Individuals requesting special access to another instructor's course or being granted access to courses where other individuals are the primary instructor or course owner, should review JSU's Intellectual Property policy. To obtain access to another instructor's course, permission from the course owner (primary instructor of the course) must be obtained and documented using the features provided through the dynamic form workflow associated with this request and uploaded as part of this request.  For course owners/instructors no longer with JSU, an email must be obtained from that individual stating their permission.  Also, access to the course does not automatically imply permission to copy content from that course.  Before exporting, downloading, copying, or otherwise reproducing content from a course owned by another individual, faculty/staff should ensure permission has been obtained from the primary instructor (course owner).