Alumni Account Information

Graduation

• The MyJaxState portal and JSU email accounts will remain active for one (1) year following the official graduation date.
• After this period, student accounts will be deactivated in accordance with university IT security standards.

Student Data Responsibility

• Students are responsible for securing and backing up their data prior to account deactivation.
• Save important emails, documents, and files
• Export data needed for personal or professional use
• Jacksonville State University is not responsible for data loss following account deactivation.

Third-Party Account Updates

Before losing access to a @stu.jsu.edu email account, students must update any third-party services (e.g., financial institutions, streaming services, online retailers, and subscriptions) that use the student email address.

Alumni Email Account Eligibility

Upon graduation, students are issued an alumni email account to maintain communication and engagement with Jacksonville State University.

Alumni Email Address Format

Alumni email address format will be the former JaxState username in the following format: 

• username@alum.jsu.edu

Alumni Email Access and Credentials

Initial login credentials for alumni email accounts are as follows:

• Username: Student username followed by @alum.jsu.edu
• Temporary Password:

The user’s 6-digit birthdate (MMDDYY) followed by the last four digits of the JSU ID number

Example:

• Birthdate: January 15, 1998
• JSU ID ending in: 1234
• Temporary password: 0115981234

Users will be required to change their password upon first login.

Alumni Email Usage

The alumni email account is intended for:

• Official JSU and alumni communications

• University news and announcements

• Alumni events and engagement opportunities