Printers
To improve printing efficiency at JSU, DIT recently finalized contracts with the following printing vendors, RJ Young and XEROX Business Solutions, to provide support for campus copiers and desktop printers.
Supported Printers and Costs by Vendor
Provides toner and/or support for SAVIN and RICOH copiers that are currently on campus. Some models may only have coverage for supplies based on the age of the print device. Toner is provided at no charge but additional items such as staples will be charged to your department. If you have a SAVIN / RICOH unit that does not have an RJ YOUNG sticker, please contact print@jsu.edu for more information.
At this time DIT is providing the following allotment per month per unit: 1,000 B/W copies will be free of charge per Savin/Ricoh units, any overages will be charged .006 per copy per month to the department; 100 color copies will be free of charge per Savin/Ricoh units, any overages will be charged .06 per copy per month to the department.
Provides toner and/or support for multiple desktop printer and copier brands on campus. Some models may only have coverage for supplies based on the age of the print device and type of model. If you have a printer or copier that does not have a XEROX sticker with an ID#, please contact print@jsu.edu for more information.
Some of the desktop of the printer brands supported by XEROX are DELL, XEROX, BROTHER, HP, LEXMARK, and EPSON. If you have any questions about coverage for a printer, please contact print@jsu.edu.
Laser printers with XEROX stickers are units that are covered for maintenance and toner for a required monthly fee. Color units will be $40.00 per month and B/W units $15.00 per month and will be charged to the departments on an annual basis by DIT. If a department does not want to be charged for a unit, please let DIT know and the unit will be removed from the XEROX list and the office. Please contact print@jsu.edu if you need assistance identifying the model.
If you have an Inkjet/Officejet/Deskjet printer model that has a XEROX Business Solutions sticker with an ID# on it, then that unit will be covered for toner ONLY for a required monthly fee. Color units will be $40.00 per month and B/W units $15.00 per month and will be charged to the departments on an annual basis by DIT. If a department does not want to be charged for a unit, please let DIT know and the unit will be removed from the XEROX list and the office. Please contact print@jsu.edu if you need assistance identifying the model.
Fees
Charges will be processed by DIT on an annual basis. Departments will receive more information regarding charges soon.
Disposal of Non-Viable Units
More information regarding this process coming soon.
Toner Conversion on Xerox Printers
Xerox branded units will be converted to Xerox branded meter read toner.
Service & Supplies
Please contact the appropriate vendor for service & supplies. If you do not receive prompt service or if you continue to have problems, please contact print@jsu.edu.
*Be aware that not all units can be covered by RJ Young or Xerox due to unit type or unit age. DIT will review those units and determine how they will be managed.Desktop Printer Purchases
If you need to purchase a new desktop printer, please see the following models and price information. New purchases do require DIT approval. Contact print@jsu.edu to request a quote.
Brother AIO 6915 – Mono/BW
$680 purchase price at this time, subject to change based on quote date. Will require the $15.00 monthly fee for maintenance and supplies.
MFC-L6915DW | PrintersAIOs | By Brother
Brother AIO 9570 – Color
$777.00 purchase price at this time, subject to change based on quote date. Will require the $40.00 monthly fee for maintenance and supplies.
Brother MFCL9570CDW Business Color Laser All-in-One Printer
Once you have approval to purchase the new unit, DIT will reach out to you regarding the internal transfer of funds.
Copier Purchases: New copiers will be purchased from XEROX Business Solutions. Contact print@jsu.edu to request a quote.
Copier Meter Rate: Copiers purchased from Xerox will incur monthly fees based on meter reads provided by XEROX. Rates per copy will be as follows: B/W will be .0049 and color will be .049. Charges will be processed by internal transfer by DIT on a monthly basis. Meter reads will be provided to the department for review.
Order Printer Supplies or Place Service Call
Call 1-800-347-1955
or Email CustomerCare@RJYoung.com
Information you need to provide to complete your supply request or place a service call:
- Your Equipment ID# (Sticker is located on the front of your printer)
- Your name, location, and phone number
Email XSE-Supplies@xerox.com or call 1-800-239-3025 or Order Online
Information you need to give to complete your toner request:
- Your 6 digit XBS ID# (sticker on printer)
- Your name and location
How to Place Service Call
Email XSE-Dispatch@xerox.com or call 1-800-239-3025 or Online
- Your 6 digit XBS ID# (sticker on printer)
- Your name and location
- Description of the issue