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Frequently Asked Questions

Can I come to campus?

Not yet. It is too dangerous to do so at this time. We will notify you once the all clear is given.

What about housing accommodations?

We are coordinating housing for displaced students who reside on campus. We will notify you when this is complete. Furthermore we are working with outside agencies to address the housing needs of students who live off campus. If you live off campus, please complete the Off Campus Housing Accommodation Request Form.

What do I do about registration?

Priority registration will be delayed one week and will follow the same schedule. Times and buildings will be updated, as necessary, due to availability of space.

Beginning at 8:00 am

April 9 - Graduate/Doctoral
April 10 - Seniors
April 11 - Juniors
April 12 - Sophomores
April 13 - Freshman

When will classes resume?

While the campus will reopen on April 2, 2018, the first day of class has not yet been determined.

Can I volunteer to help?

Yes, help is needed! While campus is currently closed to everyone including volunteers, the university is coordinating with the volunteer center to get helpers on campus as needed when campus reopens. 

How can I donate to disaster relief for JSU?

JSU has two official ways to monetarily give: JSU Online Giving and JSU MobileCause Disaster Relief.
You can also text JSUStrong to 71777

To donate physical items, such as bottled water and work gloves, please drop items off at the First United Methodist Church of Jacksonville.

Do I qualify for disaster-related assistance?

For screening, students are required to bring photo ID and proof of residency for pre-disaster residence.


Am I experiencing the any of the following gaps in recovery from the March 19th tornados?

  • Housing
  • Appliances
  • Occupational (school or work supplies)
  • Home repair
  • Food, clothing, or household supplies
  • Necessary medications

Am I experiencing any of the following recovery roadblocks?

  • Current living expenses unsustainable
  • Needs support reading or speaking English
  • Impacts not covered by insurance
  • Serious loss of income/employment
  • Has a disability or access and functional need
  • Government assistance is inadequate
  • DHS (disaster health services) confirmed health condition
  • Will not return to live in pre-disaster residence
  • DMH (disaster mental health) confirmed recovery roadblock

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