Navigate Quick Start Guide

Set Up Your Navigate Account

Option 1: Navigate App

  1. Download the Navigate Student App from your device's app store.
  2. Search for Jacksonville State University in the dropdown menu.
  3. Use your full JSU student email address and your MyJaxState password to login.
  4. Complete the Intake Survey

Option 2: Navigate Website

  1. Visit the Navigate Website 
    (Use Chrome or Firefox for best results)
  2. Select "Login With Your School Account"
  3. Sign in with your MyJaxState username and password
  4. Complete the Intake Survey

If you have trouble logging in, please email for help.

Learn How to Use Navigate's Features

To schedule appointments, click the purple Appointments icon on the left navigation menu and answer questions about your preferred service, date, time, and location.

Other Appointment Options:

You can also view available drop-in times or request appointment times for your preferred service.

Appointment Invitations:

Your Success Team (Advisors, Success Coaches, and Instructors) may also request you meet with them. When this happens, you receive an appointment invitation where you only need to choose a time that works for you!


  1. Choose the Settings button on your app or on the desktop site.
  2. Select Notification Settings. Scroll to find content categories like Upcoming To-Dos and Events,Personal Reminders Study Buddies and Academic Planner Messages.
  3. Select your preferred method of notification. Note: You can select as many notification methods as desired, but you receive multiple notifications if you choose more than one.
  4. If you select the Text option, ensure that your cell phone number is accurate in Navigate. You can do this by choosing Edit Contact Information.


See important tasks and check them off as you complete them. Check to-dos regularly to stay on track.


See a list of key dates and deadlines on the To-Dos page. Add events to your personal calendar for more info.

Identify classmates who are interested in group study and access their contact information directly in the Navigate app.

  1. Opt-in to Study Buddies for the courses you would like help in.
  2. Once other students have opted into Study Buddies, select the names of the students you want to contact.

You will be directed to email these students. Study Buddies uses JSU student email addresses.

See a list of important JSU services and locations. Use the search bar to find a certain resource. The People tab shows a list of your success team. Click the heart icon to favorite a resource. You can find your favorites in Settings > Favorites.

See your course schedule at a glance or get additional details such as meeting time, location or instructor.