Measuring Impact of Change: The LOE Index
As you may remember, JSU began efforts to measure reactions to and management of change on our campus beginning with the development of the 2011-16 Strategic Plan. JSU, faculty and staff received an initial e-mail requesting completion of an online survey, the Loss of Effectiveness (LOE) Index, in August 2011 and a follow-up request in May 2012. Thanks to the enthusiastic response, we achieved a response rate of around 50% each time.
Findings suggested that although JSU is experiencing change, as a whole we remain relatively stable with our 2011 overall score of 1.898 and our 2012 score of 1.885 on a 5-point scale.
We will administer the LOE Index again from April 29, 2013 to May 17, 2013 to assess JSU faculty and staff reactions to change institution-wide and in your divisions and colleges. Your time and input will be greatly valued again. Please look for e-mails beginning soon.