The following outlines end-user changes needed on any computer where the Respondus LockDown Browser is used to take an exam in Blackboard.
- Change needed for Windows and Mac OSX computers - All computers should be updated immediately with the latest version of the Respondus LockDown Browser. This should be at least version 220.127.116.11 or later for Windows (18.104.22.168 coming first week of November 2013) and at least version 22.214.171.124 or later for Mac OS. NOTE - Currently, version 126.96.36.199 is not compatible with the JSU campus network settings required on campus network Windows computers. If you are using a Windows computer within other business or school networks which use proxy settings for accessing the Internet, the same incompatibility may exist.
- To update, start the LockDown Browser application. Follow the prompts to download and install the latest version.
- If there is no prompt to update, download the newest version and reinstall the LockDown Browser. (There is no need to uninstall, just be sure to choose the "Reinstall" option during installation.)