Student Email
Need help accessing your GEM 365 account?
Follow the simple steps below or watch the tutorial video on how to login for the first time
Step 1: Login to GEM 365 with a web browser
- New GEM URL = http://gem365.jsu.edu
- Username = example@stu.jsu.edu
- Initial Password = your 6 digit birth date (mmddyy) and last 4 digits of your JSU ID*
Example: If your birthday is 02/17/1987 and student number is 142547876, your temporary password would be 0217877876
* To find your JSU ID number: In MyJSU, click "View Student Information" within the Student Links Section
Step 2: Create a new password
- Enter initial password from Step 1 (Office 365 will refer to this as "old" password)
- Create new password and confirm
- Submit the password change
- NOTE: Office 365 requires strong password - make sure to remember your new password
Step 3: Setup mobile devices (optional)
Follow the instructions linked below for your device
- iPhones & iPads - Follow steps in section entitled "Work or school email accounts that use Office 365"
- Android Devices - Follow steps in section entitled "Set up work or school email accounts that use Office 365"
- Windows Phone - Follow steps in section entitled "Set up an Office 365 for business or other Exchange-based email account"
Step 4: You're done! You can now Login to your GEM account.
What if my GEM password isn't working or I have forgotten it?
Benefits of the GEM 365 accounts?
- Registered students will be assigned a license to download/install a free copy of Microsoft Office Professional (up to 5 devices)
- Students will be able to use the online versions of Microsoft Office
- Students will have access to 50 GB of e-mail storage and 1 TB of cloud storage
