GEM Information

Need help accessing your GEM account?

Step 1: Login to GEM

  • GEM URL: http://outlook.office365.com/ 
  • Username: example@stu.jsu.edu
  • Initial Password: your 6 digit birth date (mmddyy) and last 4 digits of your JSU ID*
    Example: If your birthday is 02/17/1992 and student number is 142547876, your temporary password would be 0217927876

To find your JSU ID: In MyJSU, click "View Student Profile" within the Student Links Section

Step 2: Create a new password

  • Enter initial password from Step 1 (Office 365 will refer to this as "old" password)
  • Create new password and confirm
  • Submit the password change
  • NOTE: Office 365 requires strong password - make sure to remember your new password

Step 3: Setup mobile devices (optional)

Follow the instructions linked below for your device
  • iPhones & iPads - Follow steps in section entitled "Work or school email accounts that use Office 365"
  • Android Devices - Follow steps in section entitled "Set up work or school email accounts that use Office 365"
  • Windows Phone - Follow steps in section entitled "Set up an Office 365 for business or other Exchange-based email account"

Step 4: You're done!

You can now Login to your GEM account.