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Login to GEM 365

Need help accessing your GEM account?

Follow the simple steps below or watch the tutorial video on how to login for the first time

Step 1: Login to GEM with a web browser
  • New GEM URL = http://gem.jsu.edu 
  • Username = example@stu.jsu.edu
  • Initial Password = your 6 digit birth date (mmddyy) and last 4 digits of your JSU ID*
    Example: If your birthday is 02/17/1987 and student number is 142547876, your temporary password would be 0217877876
    * To find your JSU ID number: In MyJSU, click "View Student Information" within the Student Links Section
Step 2: Create a new password
  • Enter initial password from Step 1 (Office 365 will refer to this as "old" password)
  • Create new password and confirm
  • Submit the password change
  • NOTE: Office 365 requires strong password - make sure to remember your new password
Step 3: Setup mobile devices (optional)
     Follow the instructions linked below for your device
  • iPhones & iPads - Follow steps in section entitled "Work or school email accounts that use Office 365"
  • Android Devices - Follow steps in section entitled "Set up work or school email accounts that use Office 365"
  • Windows Phone - Follow steps in section entitled "Set up an Office 365 for business or other Exchange-based email account"
Step 4: You're done! You can now Login to your GEM account.

What if my GEM password isn't working or I have forgotten it?