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28 February 2006

Telephone Center Announces New Telephone Service Request (TSR) System

Effective 2/28/06 the Telephone Center will begin accepting all requests online through our new Telephone Service Request (TSR) system.  Please submit all future requests for moves, adds, changes and trouble issues online.  You can submit a TSR on the JSU website by clicking on “Departments” and then “Telephone Services”.   You will see an icon that says, “Submit a TSR.”   Use the same user name and password that was provided to submit a CSR (Computer Service Request).

If you have any questions, please feel free to contact Vinson Houston at extension 5993. We appreciate your patience during this transition that will allow us to better serve the University.

Thank you.

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