Student Rights and Responsibilities

Student and Parent Rights & Responsibilities

As a student financial aid recipient, it is your responsibility to:

  • Begin attendance in all classes in which you enroll.
  • Reapply for financial aid each year by filing the Free Application for Federal Student Aid (FAFSA) and submitting all required documents to the JSU Office of Student Financial Services. Financial Aid is not automatically renewed each year.
  • Complete and submit application materials within required or preferred timeframes and check MyJSU for financial aid requirements to ensure all required forms have been submitted.
  • Provide additional documentation or information as requested by the JSU Financial Aid Office.
  • Read and understand all materials sent to you from the JSU Financial Aid Office and keep copies of all forms you sign.
  • Comply with the provisions of any promissory note and all other agreements you sign.
  • Know and comply with the federal, state, and institutional rules governing the financial aid you receive. These rules include, but are not limited to, not being in default on any prior educational loan and not owing a refund on a federal grant due to repayment.
  • Report other sources of student financial aid to the JSU Financial Aid Office.
  • Use student financial aid proceeds solely for direct educational costs and related living expenses.
  • Complete the class registration process each semester by the end of the official last day to register or add courses in order to ensure availability of all student financial aid funds you have been awarded. Some aid programs may be subject to cancelation or reduction if your registration process is not completed by the official last day to register or add courses.
  • Know the implications that dropping a course or withdrawing from JSU will have on your student financial aid.
  • Maintain Satisfactory Academic Progress (SAP).
  • Keep your residing and permanent addresses current with the JSU Registrar's Office by updating them on your secure MyJSU student portal.
  • Check your university assigned email account often since some information and request are sent via email. The JSU Financial Aid Office uses your JSU email as the primary communication.
  • Check MyJSU for any active messages from the JSU Financial Aid Office.
  • Pay all outstanding balance charges appearing on your JSU University bill before financial aid is disbursed for the current session. Charges may be viewed on MyJSU, under View Account/Make Payment
  • Complete direct deposit information on MyJSU  or check your JSU campus mailbox for any financial aid refunds. Refunds are processed and distributed by the JSU Office of Student Accounts. Refund information is located online at the JSU Office of Student Accounts Refund Information (

 As a student financial aid recipient, you have the right to:

  • Know the correct procedures for applying for student financial aid, your cost of attendance, and the types of aid available
  • Know how financial need is determined, what the criteria are for awarding financial aid, how satisfactory academic progress is determined, and what you have to do to continue receiving aid.
  • Know the type and amount of assistance you will receive, how much of your financial need has been met, and how and when you will receive your financial aid funds.
  • Know that loan information, enrollment, and program information is reported to the National Student Loan Data System (NSLDS), Common Origination and Disbursement (COD) System, and other government systems and will be accessible by guaranty agencies, lenders and institutions determined to be authorized users of the data system in compliance with Federal Student Aid Regulations.
  • Know that JSU may use third party entities such as The National Clearinghouse, Touchnet, NextGen Dynamic Forms, etc. in the administration of Title IV Aid.  A student may request more information at the JSU Financial Aid Office.
  • View the contents of your student financial aid file, in accordance with the Family Education Rights and Privacy Act (FERPA)
  • Know the conditions of any loan you accept.
  • Know the terms, conditions, and pay rate for any student job you accept.
  • Know the process to appeal SAP Suspension.
  • Know the contact information for the JSU Financial Aid Office, Office of Inspector General, Office of the Ombudsman, and the complaint process at JSU.
  • Notify the JSU Financial Aid Office Office of any of the following:
    • Outside resources, such as scholarships ,graduate assistantships, etc.- all of which must be counted as financial assistance and could possibly reduce/eliminate an existing federal award
    • Changes in your enrollment status, residency, academic program or classification
    • Changes in your financial situation since filing the FAFSA
    • If you have defaulted, filed bankruptcy or filed for disability discharge on a federal student loan or you are in the process of filing bankruptcy on an educational loan
    • If you have been awarded or received federal or state financial aid at another institution besides JSU.

Federal Direct Loan Rights and Responsibilities

I understand that I have a right to the following:

  • Written information on my loan obligations and information on my rights and responsibilities as a borrower
  • A grace period and an explanation of what this means
  • A disclosure statement, received before I begin to repay my loan, that includes information about interest rates, fees, the balance I owe, and the number of payments
  • Deferment of repayment for certain defined periods, if I qualify and if I request it
  • Forbearance, if I qualify and if I request it
  • Prepayment of my loan in whole or in part any time without an early-repayment penalty
  • A copy of my promissory note either before or at the time my loan is disbursed
  • Documentation that my loan is paid in full
  • To know that federal loans will be submitted to the National Student Loan data System (NSLDS) and will be accessible by guaranty agencies, lenders and institutions determined to be authorized users of the data system.

I understand I am responsible for:

  • Completing exit counseling before I leave school or drop below half-time enrollment
  • Repaying my loan even if I do not complete my academic program (under certain circumstances), I am dissatisfied with the education I received, or I am unable to find employment after I graduate
  • Notifying my school and the Direct Loan Servicing Center if I move/change my address or change my name
  • Making monthly payments on my loan after my grace period ends, unless I have a deferment or a forbearance
  • Notifying the Direct Loan Servicing Center of anything that might alter my eligibility for an existing deferment or forbearance
  • I understand that I have a loan from the federal government that must be repaid.