Frequently Asked Questions
Students must be confirmed attending their courses each term to receive federal aid for their courses. If a student is not confirmed as attending a course, financial aid will not pay to the student’s account. Each instructor will receive an email reminder for this each semester with the deadline listed.
Timeline: Attendance verification can be submitted during the first week of classes by following the instructions below. If this is not done by the published deadline each semester, it will delay a student’s financial aid payment. If a student is late added into a course, their attendance still must be verified using the same process.
1. Log into MyJSU
2. Select “Faculty” tab on the left menu
3. Under Faculty Links, select “Financial Aid Attendance Verification”
4. This will show a list of courses that you are required to submit attendance verification for and a list of students within each course. Select the course you wish to verify attendance for.
5. You will have the option to “Select All”, which will check all students to confirm attendance and you may manually de-select any that have not been attending your course.
a. You may also manually check each student, if you prefer.
6. Click “Submit” at the bottom when you have finished.
7. You will receive a green pop-up bar confirming you have completed this.
8. Please repeat these steps for each course you are assigned.
Guidance: Student should be either physically attending your course or have engaged in an academic-related activity for your course to be verified as attending. The U.S. Department of Education defines “academic engagement” as “active participation by a student in an instructional activity related to the student’s course of study”. This can include activities such as:
• Attending class
• Turning in an assignment
• Taking a test
• Participating in an online discussion
• Interacting with the instructor regarding academic matters
Any issues or questions can be directed to Charlotte Cole, Director of Financial Aid, at firstname.lastname@example.org
After selecting the course that you would like post grades for, you will see your roster of students. When reporting mid-term or final grades for each course, you will see a “Last Date of Attendance” column to the right of the student’s name. The date that you previously verified each student as attending for Financial Aid Attendance Verification will now be listed in the Last Date of Attendance column.
If a student is receiving a grade of F or NC (either for midterm or final grades), you will need to update the existing date in the Last Date of Attendance column. If the student was not previously confirmed as attending, you will be required to add a Last Date of Attendance for final grades only. For midterm grades of those not previously confirmed, no date is needed.
Changes should only be made to the Last Date of Attendance if reporting a grade of NC or F. Failure to properly report a Last Date of Attendance can negatively impact a student’s financial aid.
Any changes regarding the Last Date of Attendance can be directed to Charlotte Cole, Director of Financial Aid, by emailing email@example.com
Federal Financial Aid:
- All full term withdrawals from a semester (student initiated* or hardship**) require Financial Aid to perform a calculation (Return to Title IV) to determine how much of the student’s federal aid was earned based on the student’s withdrawal or last attended date.
- This can result in a student owing funds back to JSU.
- This is a federal requirement and cannot be waived or appealed.
- Complete Return to Title IV policy
- Withdrawing from courses may negatively impact a student’s Satisfactory Academic Progress status by decreasing their pace of completion.
- Students must complete 66.66% of the total credit hours they attempt (cumulative). If there are extenuating circumstances that cause a student to not meet this requirement, they may file an appeal. Documentation of the student’s situation is required for the appeal.
- Complete Satisfactory Academic Progress policy
- If a student is considering fully withdrawing from a semester, we recommend that they reach out to Financial Aid to determine the impact of their withdrawal.
- JSU scholarships are not subject to the calculation of unearned aid. Scholarships will only be adjusted if the student is receiving a tuition refund from their withdrawal and the refund is only comprised of JSU scholarship funds.
- For merit scholarships, students must earn 24 credit hours each academic year (fall, spring, summer) to meet the renewal requirements of their scholarship.
- If there are extenuating circumstances that cause a student to not meet this requirement, they may file an appeal to have their scholarship renewed. Documentation of the student’s situation is required for the appeal.
A Student Initiated Withdrawal occurs during the period in which a student can withdraw from the term with a grade of W, as noted in the Academic Calendar.
**A Hardship Withdrawal occurs after the period in which a student can withdraw from the term with a grade of W, as noted in the Academic Calendar. Hardship Withdrawals are only considered when there are extenuating circumstances that prevent a student from continuing or completing coursework occurring when it is past the last date to drop or withdraw and incompletes or other arrangements with instructors are not feasible.