Student FAQs

The university is committed to offering students a full college experience while continuing to mitigate COVID-19. Students are asked to do their part to limit the spread of the virus so we may enjoy a traditional 2021-2022 academic year as planned. 

The following list of Frequently Asked Questions (FAQs) addresses the questions that most commonly arise regarding COVID-19. If you have additional questions, please email covidquestions@jsu.edu.

FAQs for Students

I tested positive for Covid-19, what is the protocol?

  • Isolate regardless of vaccination status. No exemption.
  • Isolate for at least five days from the onset of symptoms. Isolation may end if you are consistently asymptomatic (that is, fever-free for at least 24 hours without using a fever-reducing agent, and all other symptoms have improved) by Day 5. If so, you should continue to wear a mask around others for five (5) additional days after isolation.
  • Continue to isolate if you have significant symptoms by Day 5. Isolation may be extended up to ten days based on symptoms. A contact tracer will review symptoms before releasing you from isolation. 
  • Complete the Self-Reporting Form. A contact tracer will follow up to gather more information and answer your questions.
  • Email or call your professors/supervisors to inform them that you are entering isolation. It is your responsibility to make up any missed class assignments.
  • If you are a campus resident, please notify your contact tracer or covidquestions@jsu.edu so we can isolate you from roommates and alert housing.


I have new symptoms, what do I need to do?

  • If you are experiencing new Covid-19 symptoms, report to the RMC/JSU Health Center immediately for rapid testing.


I have been exposed to someone with Covid-19, what is the protocol?

  • If you have had your primary vaccination series plus booster dose or if you were recently vaccinated (that is, the second dose of mRNA vaccine within the last six months or J&J vaccine within the previous two months) you do not need to quarantine. You should wear a well-fitted mask when around others for ten days after exposure. 
  • Unvaccinated individuals, those who have not received a booster dose (those who have received their mRNA vaccine over six months ago or received their J&J vaccine over two months ago), or have only received partial vaccination (one dose of mRNA vaccine) should quarantine for five (5) days from the day you were exposed. If you develop symptoms while in quarantine, you should get tested and follow the isolation protocol if positive. If you remain without symptoms while in quarantine, you may terminate quarantine after Day 5 and follow up with strict mask-wearing when around others for an additional five days. Students and faculty who have been exposed may attend classes after Day 5 as long as they wear a well-fitted mask through Day 10.
  • If advised to quarantine, notify your professors/supervisors. It is your responsibility to make up any missed assignments.
  • If you are a campus resident, please notify covidquestions@jsu.edu so we can isolate you from roommates and alert housing.
  • If you begin experiencing COVID-19 symptoms, report to the RMC/JSU Health Center immediately for rapid testing. 

Regarding Testing: The CDC supports testing on Day 5 for individuals exposed to COVID+ case or anyone in quarantine. JSU Student Health Center will provide Day 5 testing to all exposed regardless of vaccination status in compliance with CDC recommendation. 

Regarding the use of monoclonal antibodies therapy (mAb) or individuals diagnosed with Covid+Flu:

  • Individuals diagnosed with Covid+Flu combo or receiving mAb therapy may fall outside the 5-10 day isolation period. Please seek guidance from your healthcare provider on when to return to school or work. If able, you should report your symptoms to the contact tracer daily. 

The isolation guidelines described here do not apply to individuals with severe COVID, hospitalized, or those who are immune-compromised. These individuals should seek guidance from their HCPs.

Vaccination continues to protect against severe illness and lower the risk of hospitalization. Therefore, continue to encourage vaccinations, including the booster dose. According to the CDC (December 27, 2021), a booster dose increases vaccine effectiveness against the new variant by 40% (from 35% to 75%). 

As the CDC provides updates, JSU will revise accordingly. Thank you.

CDC Media Statement

Effective November 29, 2021, masks are to be worn in the classroom at the discretion of the responsible faculty or staff member, at all times within the RMC/JSU Health Center, on campus-sanctioned transportation, and when preparing/serving food.

The RMC/JSU Health Center conducts COVID-19 testing for all current faculty, staff and students. This rapid test utilizes the more invasive nasopharyngeal swab, but results are available within 15 minutes. The center will administer this test by request for free to all employees (full-time, part-time, adjunct, auxiliary services, working retirees) and all students (full-time, part-time, dual enrollment). Please contact the Health Center at 256-782-5310 for details.

The CDC supports testing on Day 5 for individuals exposed to COVID+ case or anyone in quarantine. JSU Student Health Center will provide Day 5 testing to all exposed regardless of vaccination status in compliance with CDC recommendation. 

Will JSU require students to retest anytime they return home for the weekends/holidays?

While we will not require students to stay on campus or retest every time they return, JSU expects students to comply to the protocols that have been put into place to help us limit the spread of COVID-19. We also strongly encourage students to limit any exposure and reduce the spread. We ask that you help keep our JSU community safe.

JSU has made a significant investment in disinfectants, hand sanitizer, and devices which disinfect large spaces quickly and effectively. Cleaning supplies will be made available outside classrooms for disinfecting. Offices should continue to order PPE through Capital Planning and Facilities

FAQs for International Students

Are you an International Student at JSU? FAQs for International Students have been posted on the International House and Programs website.



COVID-19 Terms to Know

Quarantine - is known as the separation of a person or group of people reasonably believed to have been exposed to a person who has tested positive for COVID-19.

Isolation - is the term used once someone has tested positive for COVID-19. Those who test positive should fill out the Self-Reporting form. In order to limit exposure among people who are not infected, JSU is asking those who are in isolation to stay separated from others following the latest CDC guidelines.

Exposure - When you are told that you have been exposed, this means that you have been within 6 feet of an individual for more than fifteen minutes, with a confirmed case of COVID-19. If you have been exposed to the virus, a member of the JSU Epidemiology Team will contact you directly via phone or through your JSU email to discuss the next steps that you need to take.

Epidemiology Team (Epi Team) - this is a team of individuals here at Jacksonville State that assist with contact tracing once someone tests positive and fills out the Self-Reporting form on their MyJSU account. If you have been exposed to someone who has tested positive, this team will notify you via phone or by email on your JSU account.

Self-Reporting Form - This is an internal form for all JSU students, faculty, or staff members to be able to complete after they have tested positive for COVID-19. Once you have successfully completed the form, the Epi Team will reach out to you directly to assist with contact tracing.

JSU Student Health Center COVID-19 Test - COVID-19 testing is available to employees and students who are exhibiting symptoms at the JSU Student Health Center. The test conducted is a rapid test and utilizes the more invasive nasopharyngeal swab, but results are available within 15 minutes. If you are experiencing symptoms, we are encouraging you to report to the Student Health Center immediately for rapid testing.