Transcript Requests

If you previously requested a transcript and are inquiring about the status of the request, please contact Registrar’s Office 256-782-5395 or

Official transcripts are issued by the University Registrar’s Office and bear the University seal and Registrar signature.

  • Official Transcripts are not processed if the student has an outstanding obligation, financial or otherwise.
  • Currently enrolled students may obtain an unofficial transcript through MyJSU.

Jacksonville State University has authorized the National Student Clearinghouse to provide transcript ordering via the internet. The National Student Clearinghouse provides an online ordering service for Jacksonville State University students and alumni 24 hours a day, 7 days a week. Orders placed after hours are processed the next working day by the University Registrar’s Office. Online transcript requests submitted while we are closed for holidays will be processed in the order they were received when our office reopens.

To order a transcript, go to the Clearinghouse secure site.

The site walks you through placing your order, including delivery options and fees. You may order as many transcripts as you like in a single session. To ensure confidentiality and to comply with federal regulations governing educational records, you must authenticate yourself. Alumni and students electing the online service are presented with the Consent to Release form. Print and sign the form and return the document to the Clearinghouse via mail, fax, or by scanning the document and forwarding by e-mail. The Clearinghouse's address, fax, and e-mail information are located on the consent form itself. Do not return the consent form to the school. In addition to the convenience of credit card payment, the online service provides e-mail notifications once orders are received and processed by the University Registrar’s Office. Credit cards are charged after the record is sent.

If you need help or have questions about the National Student Clearinghouse’s transcript ordering service, contact them via e-mail at or phone 703-742-7791.


Walk-in requests for official transcripts may be made at Registrar’s Office, 113 Bibb Graves Hall located at 700 Pelham Rd. N, Jacksonville, AL 36265. Office hours are Monday thru Friday, 8am to 4:30pm. We accept cash, check, Mastercard/Visa or Discover for payment. Students and alumni are required to show photo identification when picking up their transcripts. Transcripts may be released to a third party as specified by the student with faxed permission of the student.

Mailed Request

To receive an official transcript from Jacksonville State University, you must complete the "Transcript Request" form. Student transcripts are marked ISSUED TO STUDENT. Transcripts are released only at the written request of the student and are $5.00 per copy. Payment must accompany request. Financial obligations to Jacksonville State University must be cleared before transcript can be released.

Mailed requests for official transcripts may be made via standard mail to:
Jacksonville State University
Registrar’s Office
700 Pelham Road North
Jacksonville, AL 36265.
Transcript Request Form (PDF) format