At JSU, institutional research, strategic planning, operational planning, program review, and assessment of student learning all fit together to inform decision making and purposeful improvements across every level of operations. With outcomes of increased student success and an improved learning environment, informed decision making is powerful when it represents all aspects of the university. The figure below is a conceptual model of our comprehensive system for continuous improvement. Whatever role you play, be assured that you are a very important piece of this larger puzzle that supports JSU in functioning at its highest potential. Thank you for your commitment to continuous improvement at JSU.