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Accessing/Printing Problems with Electronic Course Reserves

Accessing
Printing

How do I access an electronic course reserve?

To access an electronic course reserve, complete the following steps.

  • At the Library's homepage, click on the Course Reserves link (third link under "Library") in the left hand navigation.
  • The Course Reserve search screen will appear.

This is a screen shot of the Course Reserve search box. You cannot perform a search here.

Course Reserve Search Screen

  • Next select an option from the menu: Instructor, Department, or Course.
  • NOTE : Reserve items can also be searched in the Library Catalog by title or keywords.
  • To select a reserve item, click on the down arrow in the box by the selected search option.

    • NOTE : Only one of these options has to be selected.

  • Scroll through the list until you find the correct Instructor, Department, or Course. Once you have found the correct option, click on it to enter it into the search box.
  • Click the Search button to initiate your search.
  • All of the items available for that Instructor, Department, or Course will be displayed.
  • NOTE : An electronic reserve item will have a Library Location of Electronic Reserves Available via the Internet.
  • The Print/Save/E-Mail Options at the bottom of the page will allow you to print, save, and/or email the display on that page. This will not print, save, or email the reserve item. The item must be opened or retrieved first.
  • Click on the title to retrieve the record for that item.
  • The Print/Save/E-Mail Options at the bottom of the page will allow you to print, save, and/or email the display on that page. This will not print, save, or email the reserve item. The item must be opened or retrieved first.
  • Click on the Electronic Reserve link.
  • NOTE : You must have a viewer to access electronic reserves. There will be a link to the specific viewer for each reserve item. The link will retrieve the download site for the free viewer. The links to the Microsoft (Word, Excel, PowerPoint) and WordPerfect viewers are not the complete applications. These are just viewers. You will not be able to edit the documents.
  • The copyright notice will be displayed. After you have read the notice, you must click on the Accept button to retrieve the reserve item.
  • The electronic reserve item will be retrieved. Off campus users will be routed through the Library's EZproxy server for authentication. You will be prompted for your student ID and last name.
  • See our Database Access for Off-Campus Computers for more information about EZproxy.

  • NOTE : You must have cookies enabled to access the course reserves remotely. To check your cookies setting, follow these instructions for Netscape, Internet Explorer 6, Internet Explorer 7, Mozilla, or Firefox. If you are using a different browser or service provider, please contact the Library at (256) 782-8034 or Email a Librarian.

  • NOTE : If you receive the following error message, go to our Browsing Privacy/Referer to Permit page for more information.
    • "You have tried to access a secure document from a system that is not authorized to do so. In order to view the desired document, you must navigate through the corresponding ERes course page. If you feel you have received this message in error, please contact your ERes administrator."

  • You may also get this error message for a number of other reasons. If the Browsing Privacy/Referer to Permit does not apply to you, please contact the Library for assistance at (256) 782-8034.

  • NOTE: If you receive an error message stating "Site Not Found" or "Page Not Found", contact the Reserve Department immediately. This error message indicates that the link is wrong or incomplete. We will need to fix it in order to allow access.
  • After retrieving a document you may view it, print it, or copy it to a floppy diskette. Large documents will require more than one floppy diskette.

Consult the Electronic Course Reserve Viewer Links page for instructions for downloading product viewers.

How do I print an electronic course reserve?

After completing the steps for Accessing the Electronic Course Reserve, you may want to print the item. NOTE: You must have a viewer to access electronic reserves. There will be a link to the specific viewer for each reserve item at our Electronic Course Reserve Viewer Links page. The link will retrieve the download site for the free viewer. The links to the Microsoft (Word, Excel, PowerPoint) and WordPerfect viewers are not the complete applications. These are just viewers. You will not be able to edit the documents.

To print an electronic course reserve, complete the following steps.

  1. Once the item has finished loading completely, you may want to scroll through the item to determine the layout orientation of each page. It may be necessary to change the layout orientation when printing some of these items.
  2. If all of the pages are in the same orientation, you can click the printer icon in the software application to print the item.
  3. If there are some pages that are a different orientation, it is best to use the Print option from your browser and select specific pages to print.

NOTE: We suggest that you use the File | Print option from your browser in order to eliminate some of the printing problems that can occur.

Printing Problems

  • Mirror Image Printing, or Printing Only Every Other Page
    • Sometimes we see a "mirror image" problem in printing - a page prints in reverse and can be read only by holding it up to a mirror, OR only every other page prints. The solution is to click the File option in the menu at the top of the browser to retrieve the drop down menu, and click on the Print option within that menu box. Once the menu box appears, click in the box next to the "Print As Image" option to enable it.
  • Printing Blank Pages
    • Sometimes several blank pages are printed instead of the course reserve. This general happens if the journal is small. This means that the article's pages are not the standard 8 1/2 by 11 size. To eliminate this printing problem, click the File option in the menu at the top of the browser to retrieve the drop down menu. Next, click the Print option within that menu box. Once the Print menu options appears, click in the box next to the option that will fit the document to a full page. This option indicates "Fit to Page" in Adobe Acrobat 4.0, but indicates "Expand Small Pages to Paper Size" in Adobe Acrobat 5.0.
  • Layout Problems
    • Some of the reserve items have pages using different orientations. Normally, this means the first page of the document can be printed normally, but the remaining pages will have to be printed using the landscape orientation. If you have a page that has a layout problem, click the "Pages from" option in the Print Range section of the Print menu box. Then enter the page number to get a preview of that page's layout. (See image below for example.) If the preview image indicates, change the printer properties.
  • This is done by clicking on the File option in the menu at the top of the browser to retrieve the drop down menu and clicking on the Properties box next to the Printer Name indicator to retrieve another menu box. In the Properties menu box, there is an Orientation box with two options: portrait and landscape. Click in the circle next to landscape and click the Apply button. This will close that box and retrieve the Print menu box. Click the OK button to print the page(2) using the landscape orientation.
  • PowerPoint Presentations
    • When using the PowerPoint viewer, the File | Print option does not work. In order to print a PowerPoint presentation using the viewer, you will need to right click in the presentation when it loads. This will retrieve a pop-up menu with a Print option. This print option works.

Begin searching for course reserves by clicking here.

If you have other questions or problems, check our Frequently Asked Reserve Questions page or contact the Reserve Department.

Revised 09/24/2002: J. Poe

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