Program Review

Many Minds . . .

Many Hands . . .

One Mission
Bibb Graves Hall at JSU

Program Review at Jacksonville State University is a systematic process that analyzes the quality of the University’s academic programs and academic and administrative support units. It supports a mission focused on student success and an improved learning environment for our students. As part of our System of Continuous Improvement, Program Review makes our strengths visible, provides for informed decision-making, and fuels efficiency.

Our Program Review process is one component in supporting SACSCOC Core Requirement 2.5 and Comprehensive Standard

JSU’s System of Continuous Improvement interrelates strategic planning, institutional research, assessment of student learning, operational planning, and program review, as described in the JSU Continuous Improvement Policy. Driven by JSU’s core values, which support a mission focused on improved learning and an improved learning environment for JSU students, this system of continuous improvement provides a framework of operation that makes JSU's strengths visible, enables informed decision-making, and fuels efficiency.

The foundation of the comprehensive system for continuous improvement is JSU’s Mission Statement and University Goals. The Mission Statement and Goals direct the Strategic Plan, departmental goals and objectives, and therefore, influence recommendations for funding, operations, and learning outcomes.

Each cycle of Program Review spans a period of 18 months. After a welcome and training session, units prepare self-studies, which involve collecting data, surveys, and other important evidence supporting quality, demand, and needs of the unit.

The units then host an onsite peer review team to include interviews with stakeholders, gathering of information not found in the self-study, tours of the facility, and development of the report. The onsite peer review results in recommendations for improvement. Review teams typically consist of one JSU chairperson and, usually, two external reviewers with expertise and experience related to the unit's mission.

Once recommendations are received, departments respond to the recommendations and meet with their supervisors, including the Vice President for the division. At the end of each cycle of Program Review, reports to the President summarize onsite review recommendations. Units then integrate their Program Review recommendations into their PRISM plans and reports.

Finally, units are recognized and receive a plaque at the July Trustees Meeting.

If you have any questions or need assistance, please contact Kim Presson in the Office of Institutional Effectiveness (Bibb Graves Hall Room 305) by phone at 256-782-8142 or via email at

To access your unit's Self Study, please click here...