Commitment to Customer Service

Each of us is on a journey to achieve excellence in our work and personal and intellectual growth. JSU is a community of amazing and diverse staff, faculty, and students. JSU is committed to providing quality support services and academic preparation for all customers, including our students. We take pride in JSU and belief we are personally responsible for achieving the University’s mission and goals. We seek opportunities for help our students, visitors, and co-workers. We are courteous, we respect diversity among our customers, and we show care and compassion by acknowledging people’s feelings. In addition to providing prompt and efficient service to JSU students, employees are expected to be polite, prompt, and knowledgeable when serving our customers, including fellow employees. All employees must be familiar with the duties assigned them and perform those duties in a manner that demonstrates professionalism and an interest in the success of JSU.

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