Help
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How do I find...
the email address of Faculty, Staff, or Students?
You can search the Contact Page to locate the address of a person at JSU.

the phone number of a Department, Faculty or Staff?
Go to the Faculty and Staff phone directory or the University Phone Listing.
You can also use our Search Engine to locate the phone number.

the mailing address for the University?
The mailing address for JSU is:

Jacksonville State University
Attn: Department, Individual or Organization
700 Pelham Rd.
Jacksonville, AL 36265

Who can I contact for assistance with ...
obtaining Undergraduate admissions information?
E-mail info@jsu.edu or call 1-800-231-5291 for more information.

obtaining Graduate admissions information?
E-mail graduate@jsu.edu or call 1-800-231-5291 for more information.

obtaining general information on JSU?
E-mail info@jsu.edu or call 1-800-231-5291 for more information.
Using Student Accounts and Passwords
MyJSU
http://my.jsu.edu/
Your user name is the portion of your JSU assigned E-Mail address prior to the @ (i.e. jsmith for jsmith@jsu,edu)
For login information, please refer to the "How do I get a user name and password" link on the MyJSU page.


GEM (Web Based E-mail)
http://gem.jsu.edu

Example:
E-Mail Address: jsu1234x@jsu.edu
GEM Account name: jsu1234x
Password: 02294321

Your GEM password is the four (4) digits of your birth month and day plus the last 4 digits of your student ID number (not your Social Security Number). For example, if your birthday is February 29th and the last 4 digits of your new student ID number are 4321, then your GEM password would be 02294321). It is highly recommended that you change your GEM password the FIRST time you log into GEM using the Secure Connection (SSL) link on the GEM homepage.

It is highly recommended that you change your GEM password the FIRST time you log into GEM using the Secure Connection (SSL) link on the GEM homepage.

For more information about your GEM account, go to: http://www.jsu.edu/dit/acns/email/gem.html

Blackboard System
http://distance.jsu.edu/DLBlackboardCourseAccess.htm

Example:
Blackboard User Name: jsu1234x
Blackboard password: 02294321

Your default Blackboard Password is the four (4) digits of your birth month and day plus the last 4 digits of your new student ID number (i.e. if your birthday is February 29th and the last 4 digits of your new student ID number are 4321, then your Blackboard Password would be 02294321).

If you know your course is on the Blackboard system, click here for information about your User Name and Password. If you aren't sure where to login for your course, go to http://distance.jsu.edu/DLOnlineCourses.htm, choose a semester, locate your course and click the "Access" button to the right of the course. If you have further questions about your course, please contact your instructor. If additional technical assistance is needed, send an e-mail to DLHelp@jsu.edu. Be sure to include your full name, student ID number, your GEM address, course ID (i.e. EAD 564, etc.), course section and instructor's name.