Voice Mail is provided to all students who live in university housing at NO additional monthly charge.

So, What is Voice Mail?

JSU is offering Voice Mail, a messaging service that allows people to exchange messages at any time of day or night, from any touch-tone telephone. Voice Mail includes many capabilities:

Telephone Answering -

Like an answering machine, only better

Voice Mail will answer if your line is busy , if there is no answer or if you are on the Internet.

Voice Messaging -

Allows users to exchange messages with each other and complete many transactions without real-time conversation.

What Are Some Of The Benefits?

• Each message is time and date-stamped
• Messages can be retrieved, erased, or stored remotely
• Messages are password-protected
• No equipment is attached to your telephone
• Copies of a message can be sent to someone else with voice mail
• Messages can be sent to multiple users with one call
• Messages can be recorded today and sent next week or next month
• Voice Mail is fast, convenient, and reliable

Voice Mail is provided as part of your housing lease agreement along with caller I.D. (where available) and 100 minutes of domestic long distance.


First Time set up for Double Occupancy:

• Choose a password (it must be at least 5-digits long)
• Decide with your roommate which voice mailbox number each of you will use.
• Call the voice mail system by dialing extension 7900 (from your room phone)
• When the system answers, press the * key. Pressing the * lets the system know you have a mailbox on the system.
• Enter your personal mailbox number (see example below).
• Enter 12345 as your temporary password.
• Follow the prompts to change your password, record your name, and record a personal greeting.

If your room phone number begins with a 6: Your personal mailbox number will be 0 plus the last 3 digits of your room phone number. Your roommates mailbox number will be 1 plus the last 3 digits of your room phone number.

If your room phone number begins with a 7: Your personal mailbox number will be 2 plus the last 3 digits of your room phone number. Your roommates mailbox number will be 9 plus the last 3 digits of your room phone number.

Example:phone number 6507 will be either mailbox 0507 or 1507

Example:phone number 7507 will be either mailbox 2507 or 9507

To listen to your messages:

• Dial 7900 from your room phone
• Press * when the system answers
• Enter your voice mailbox number
• Enter your password

• Call the voice mail system by dialing extension 7900 (from your room phone)
• When the system answers, dial in your temporary password, 12345.
• Follow the prompts to change your password, record your name, and record a personal greeting.

To listen to your messages:

• Dial 7900 from your room phone
• Enter your password