By logging into http://jsu.managemyid.com/, you can add money, check your account balance, and review your spending history.

We are currently switching out old card readers at all print release stations with new "slide readers." The new readers work with ManageMyID, but the old card readers do not.

The new system is all ready available in the following locations:

• Ayers Hall
• Library
• Mason: 104
• Merrill:  103, 106, 115, 200, 215
• Wallace Hall Room: 219
• Ramona Wood Room: 210,309
• TMB: ACE
• Self Hall: 241
• Martin Hall
  
  
  
  
  
  

ManageMyID.com Creating an account: Go to http://jsu.managemyid.com/ Click on the link in the 'Not Registered' line Enter your student ID in the 'Student ID' field with no spaces or dashes Enter your first and last name exactly as it is on your ID Enter your e-mail address (this is the account that will be e-mailed updates regarding funding your card as well as the login ID for this system) Enter a 7 to 12 character password with at least one letter and number in it For 'Password Hint', enter a word or phrase that will help you remember your password Adding money to account: Go to http://jsu.managemyid.com/ and login with your account. Your existing balance for 'Print Bucks' will be displayed when you log on Click the 'Make a Deposit' button and enter the required information. Payment can be made with American Express, Discover, MasterCard, and Visa. Please note that it is NOT required that you save your credit card information or keep a card on file. This is optional. Note that there is a $1.00 charge for each transaction on this system. i.e. to put $5.00 on your card, it will cost $6.00, to put $10.00 on your card it will cost $11.00.

• Which cards will ManageMyID accept?
  ManageMyID accepts Visa, MasterCard, Discover, and American Express
  
• Will the ManageMyID system accept Debit Cards?
  Yes.  As long as the card has the Visa, MasterCard, or Discover logo on it.
  
• I don't have a credit card. What do I have to do to get money on my account?
  Currently there is no method of using cash to fund your card.  An option is to go to a local retailer and purchase a pre-loaded debit card for use with the system. 
  
• Where can I buy a prepaid credit card?
  Many local retailers such as Walmart carry these. 
  
• Where can I buy a guest card and how much does it cost?
  Guest print cards can be purchased at the Houston Cole Library circulation desk in the lobby.   The cost of a guest card is $5.00 in cash. The cards have no pre-loaded money on them.
  
• What's the minimum and maximum I can put on the card? Is there a transaction fee?
  The minimum amount that can be credited to a card is $5.00.  The maximum is $40.00.  There is a $1.00 fee per funding transaction.  This fee is to cover the fee charged back to JSU for use of the ManageMyID service. 
  
• How long will the money stay on my account?
  The money placed on your print account will stay there as long as you are an active faculty/staff member or student
  
• Do I have to register my credit card with ManageMyID?
  No.  You do not have to keep a credit card on file with ManageMyID 
  
• Who do I contact for problems regarding lab printing?
  Contact the local lab worker/personnel on duty at your location. If they cannot help you, you contact ext 8777 for assistance.
  
• My password won't work. Who do I contact to get it reset?
  Go the http://jsu.managemyid.com/ and use the "Forgot My Password" link.  If this doesn't work correctly, send an e-mail to jsucard_help@jsu.edu and explain your problem.
  
• My pages all came out blank. Who do I contact to get my money back?
  Please see the local personnel/supervisor who can re-print your job for you or re-direct your job to a functioning printer. 
  
• My ID card won't scan. Where do I get a new card and will it cost anything?
  New cards can be obtained in the card office located on the main floor of the Theron Montgomery Building (TMB).  The office is open between the hours of 8:00am and 4:30pm.  There is no charge for replacement of a card that will not scan correctly (you must turn in the defective card).  Replacement cards are $15.00.
  
• When I scan my card, I get the error "Bad Issue Number."
  If you get the error "Bad Issue Number" the system is unable to verify that your ID card is the most recently issued card.  Please go to the ID card office in TMB to request a replacement card.
  
• I have money on the old system. Can I transfer it to the new card?
  No, this is not currently available.