Frequently Asked Questions
JSU Home » Information Technology » Academic Computing » general » Frequently Asked Questions

  1. Gamecock Electronic Mail (GEM)
  2. How do I stop junk E-Mail?
  1. What are the lab hours?
  2. Where are the computer labs located?
  1. What do I need to do to have a web page on the JSU web server?
  2. Who will create/update my web page?
  3. How do I find out how many people have viewed my web page?

E-Mail
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  1. Gamecock Electronic Mail (GEM)
    Help with the GEM system can be found on the GEM Help Page

  2. How do I stop junk E-Mail?
    JSU is using a software called IronMail to help with incoming junk E-Mail or SPAM. Information on how you can adjust E-Mail filters to work with IronMail can be found on the Filtering Out Junk E-Mail page.

Labs
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  1. What are the lab hours?

  2. Where are the computer labs located?



Web pages
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  1. What do I need to do to have a web page on the JSU web server?
    Administrative units of the University, or an activity/organization officially sponsored by the University can request the creating of a web account.

    Please read: Publishing Web Pages at JSU
    and the JSU Web Page Policy for guidelines and requirements.
  2. Who will create/update my web page?
    Web page maintenance and up-keep is to be handled by the "designated Pagemaster" that was specified on the Web site Request Form. ACSV can assist you if you have problems but cannot maintain/update your pages for you.
  3. How do I find out how many people have viewed my web page?
    From the ACNS main page - click on:
    • "Statistics on Web Server Usage"
    • then, "Configure Your Report"
    • then choose your department from the "select directories" box.
    • click "Produce Statistics"
    It will take several minutes to generate your report.

Self Hall
Fall/Spring Lab Hours

Monday - Thursday
8:00 AM - 4:30 PM
Friday
8:00 AM - 4:30 PM
Sunday
Closed
May/Summer Lab Hours

Monday - Thursday
8:00 AM - 4:30 PM
Friday
8:00 AM - 4:30 PM
Sunday
Closed

Merrill Hall
Fall/Spring Lab Hours

Monday - Thursday
8:00 AM - 9:30 PM
Friday
8:00 AM - 4:00 PM
May/Summer Lab Hours

Monday - Thursday
8:00 AM - 7:30 PM
Friday
8:00 AM - 4:00 PM

Self Hall - Rooms 240 and 241
Merrill Building - Rooms 106, 115, 103 and 200